We are shocked and disappointed to hear that someone on our team abused internal customer support tools to look up user wallets.
We have removed access to these tools and will continue to investigate and hold the offending parties responsible.
This does not represent us as a team, we have always tried to put the user first. We’ll share updates on our twitter as we learn more.
NEW: Major investigation dropping February 26 on one of crypto’s most profitable businesses where multiple employees abused internal data to insider trade over a prolonged period of time.