Esther

God | Family | South African-Ugandan | Friends | Passion for Netball | Love is my Destiny | I'm a Star and I'm meant to Shine|| Instagram : @stargal06

[Esther @stargal06]

@herotel @herotelsonic

How long am I going to wait to be assisted ? This is now a week of no internet. Are you serious?!

[Esther @stargal06]

@herotelsonic @herotel
It's been a week with no internet. According to you im owing but According to my bank account you've been deducting.Instead of helping you tell me it's my https://t.co/4eHrNFO6oo been a loyal customer for over 6 years and this is how im treated. Wow

[Esther @stargal06]

@hero_telecoms @herotelsonic
You've blocked my account stating none payment yet you're deducting from my account every https://t.co/D49pLhyXOV're telling me you do not have my details on your system yet you deducted this month and i STILL have no internet..Make it make sense.

[Esther @stargal06]

@Discovery_SA God forbid if something were to happen to us, Discovery will be the first to say we are not covered yet the error was on your side and we have tried numerous times to rectify the situation but to no avail.

[Esther @stargal06]

@Discovery_SA I keep thinking I am dreaming or this is a joke because it seriously can't take almost a month to correct banking details and run a simple debit order.

[Esther @stargal06]

@Discovery_SA It's going to 2 weeks now and still no debit order has been deducted after calling and emailing asking Discovery to deduct the money. The excuse your consultants give is that they forgot to run the debit order which is mind boggling.

[Esther @stargal06]

@Discovery_SA However, on 1 December the debit order never went off, and you guys suspended our cover due to your consultant capturing the wrong banking details.We called and emailed 5 different consultants, just to get the banking details corrected.

[Esther @stargal06]

@Discovery_SA I am disappointed by the lack of your professionalism, commitment to customer satisfaction and blatant disregard for human life.We signed up with Discovery early October in time to give our previous medical aid 1 months notice in November.

[Esther @stargal06]

@Momentum_za I've wasted my time and airtime on you guys. You've now AGAIN rejected a claim because you say my surname doesn't match even after sending proof several times.I'm not going to send my details. You should have it. Go check under whatever names you feel you want " help" me with.

[Esther @stargal06]

Momentum is such a disappointing insurer,how they won reputational sentiment is beyond me.They can't even update the medical aid list or my details.What's the point of having a medical aid that doesn't cover you as it should.#TrustBroken #Frustrated #ReadyToJumpShip @Momentum_za

[Esther @stargal06]

@Momentum_za I've been on the phone fighting with you guys for something so simple. How do you reject a claim and then say names don't match when I have repeatedly sent you updated details and you've even updated it on my app. So appalled by your services.

[Esther @stargal06]

@StandardBankZA I am so dissapointed in the service as this is not the first time things have taken long. Last time it took over 4 months. With a broken glass door we are at a risk of getting robbed. Maybe that is what you are waiting for. Well done to your insurance department!

[Esther @stargal06]

@StandardBankZA I filed a claim on Saturday and was told that on Monday the guys would come and fix our broken glass. Today is Wednesday and I have not heard a word. When i call im put on hold. My airtime has finished twice already. This customer service is something else. WOW!

[Esther @stargal06]

@StandardBankZA I Have been trying to get ahold of your insurance department but till today no one has gotten back to me. Instead, your american speaking operator keeps telling me how important i am as a client and how you will tend to me. Its been 4 days now and nothing!

[Esther @stargal06]

@KenyaAirways my friends flight from entebbe to johannesburg was cancelled without even being notified or given an alternative. trying to reach you guys for an alternative but no one is assisting. not even at the airport. tried calling and calls are not going through.

[Esther @stargal06]

We now have Twitter. Follows to learn more. Tangu Utoto Foundation Grow. Learn. Discover

@UtotoTangu

[Esther @stargal06]

@IntrepidNomadKE @olabodeOlalek17 @AggreyMabolo @andrewmytha10 @DCI_Kenya His Congolese. His other name is Eulogies ( thats who he went by here in South Africa) busy trying to give Nigerians a bad name. HE IS FROM CONGO ( translate that to French , kiswahili and whatever other language they speak in Congo)

[Esther @stargal06]

@olabodeOlalek17 @AggreyMabolo @andrewmytha10 @DCI_Kenya Yea saw this. We share the same friend. The one who was assaulted by this animal.

[Esther @stargal06]

@DerrickPinkman @DCI_Kenya Seems so

[Esther @stargal06]

@AggreyMabolo @andrewmytha10 @DCI_Kenya I know this because i have personally been around this filth of a animal he did the exact same thing to someone close to me but he didnt succeed in taking her life. He has assaulted and abused and almost killed a few other women here in South Africa but the system failed them.