Callum Mcleod

Digital Product @TfL, Formerly @AklTransport • Occasionally dabbling in iOS development • Opinions my own

[Callum Mcleod @staticnz]

@JustinCDrake @Flighty Yes please re public transport

[Callum Mcleod @staticnz]

@_ChrisRussell_ @TfL Best way to check is to register your card to a TfL account and look it up in TfL Go - it'll show more information than your bank statement can about your travel

[Callum Mcleod @staticnz]

@CLondoner92 Appreciate the shout out!

[Callum Mcleod @staticnz]

@flowergirl_lon At this stage it's whether the facility exists, but we are looking at how we could provide a more live view.

[Callum Mcleod @staticnz]

Travelling in London can be complex, and even more so if you're dependent on having access to toilets along the way. We've made it easier to find in TfL Go - tap on any station on the map, and if toilets are there, tap the new 'Toilet facilities' button for detailed info.

[Callum Mcleod @staticnz]

@netmnp @TfL Odd, had a quick look and it seemed ok (my team is responsible for TfL Go). This highlights one reason why we added live location, to provide another data point to help you see when the bus is coming 😃

[Callum Mcleod @staticnz]

@IanGee2023 @andystock22 @TfL skimmer on the machine? Yikes if so :( Contactless is a great option, and you can register it to your TfL account for better visibility of spend and identifying when missed taps happen and refunds are needed.

[Callum Mcleod @staticnz]

@AvrilCoelho @MikScarlet @TfL @TfLAccess If you get a chance to try TfL Go, I'd love to hear any feedback - good and bad - as my team is responsible for it 😃

[Callum Mcleod @staticnz]

@martin_youldon @TfL There are several free authenticator apps available - why do you have to pay?

[Callum Mcleod @staticnz]

@ryanbate this should be corrected now after the last data update on Friday last week - please let me know if not :)

[Callum Mcleod @staticnz]

@ryanbate We've worked it out, it'll be fixed in the next bus data update - these are normally every two weeks, but not sure where we are in the cycle right now

[Callum Mcleod @staticnz]

@StephenB000 @TfL This one? There was a disruption message showing, and live bus location showed the buses operating on the diverted section. We don’t have the ability yet to show the changed route line unfortunately.

[Callum Mcleod @staticnz]

@MultiModalGeoff Well you’ve got the direct connection then!

[Callum Mcleod @staticnz]

@MultiModalGeoff Just came across your thread, you're welcome to tell me about TfL Go issues too, my team is responsible for it 😃

[Callum Mcleod @staticnz]

@TfL @BlnRussell This will be resolved with the next bus data update later this week

[Callum Mcleod @staticnz]

@TfL @BlnRussell This is the TfL Go app… will check the data.

[Callum Mcleod @staticnz]

@ryanbate oh dear - feel free to share any others you spot! (and as an aside, would love any feedback on TfL Go 😉 )

[Callum Mcleod @staticnz]

@ryanbate Hmmm - looking into this now 😃

[Callum Mcleod @staticnz]

@AaronjamesBrow2 @TfL No, you must tap in and out with the same device or card otherwise you’ll end up with two incomplete journeys that you’ll need to request refunds for

[Callum Mcleod @staticnz]

@RoyalFizzClare @TfL Presumably the journey was planned earlier and since then the arrival of the Reading bound train was delayed by a few mins?