Northeastern IT Status Alert

Real-time updates on any known technology issues or outages impacting the Northeastern community.

Need Help? Contact 617.373.4357 or [email protected]

[Northeastern IT Status Alert @status_alert]

Investigating: IT Teams are investigating reports of students unable to log in to Student Hub when using a desktop device. Students who encounter this error are advised to report the issue by contacting the IT Service Desk at … https://t.co/hMubfzErBv

[Northeastern IT Status Alert @status_alert]

Investigating: We are continuing to investigate this issue. https://t.co/40VkESxYJb

[Northeastern IT Status Alert @status_alert]

Scheduled (Dec 18, 2023, 07:00 EST): Maintenance to the Student Hub will begin at 7 a.m. ET on Monday, Dec. 18. Access to key resources, including grades, will be provided on the downtime page during the two-hour maintenance window. F… https://t.co/gBGS7BrLMT

[Northeastern IT Status Alert @status_alert]

Scheduled (Oct 18, 2023, 16:00 EDT): A network maintenance for Devon House is scheduled for 9 p.m. GMT / 4 p.m. ET to improve reliability. During this time, a 40-minute network outage is expected.

For any questions, or to report an … https://t.co/chbFrU6Tdc

[Northeastern IT Status Alert @status_alert]

Scheduled (Jul 14, 2023, 18:00 EDT): Maintenance will begin as scheduled in 60 minutes. https://t.co/AtyLqMWDKa

[Northeastern IT Status Alert @status_alert]

Completed: The scheduled maintenance has been completed. https://t.co/j4DuoEz4OP

[Northeastern IT Status Alert @status_alert]

Scheduled (Jul 13, 2023, 06:00 EDT): Beginning July 13, 2023, at 6 a.m. ET, students may experience a change in the login process for Microsoft Office 365 applications.

Variations in the login process include extra windows where s… https://t.co/fZfLBku3XG

[Northeastern IT Status Alert @status_alert]

Completed: The scheduled maintenance has been completed. https://t.co/1hv1KqoZPy

[Northeastern IT Status Alert @status_alert]

Scheduled (Jul 12, 2023, 20:00 EDT): The work order functionality on the Facilities Service Portal at https://t.co/gjAqT7Uni1 will undergo maintenance on Wednesday, July 12 from 8 to 10 p.m. ET. Work order submissions will be unavaila… https://t.co/0xgBaGMkch

[Northeastern IT Status Alert @status_alert]

Scheduled (Jul 8, 2023, 06:00 EDT): Network access will be unavailable in several buildings on the Boston campus beginning at 6 a.m. ET on Saturday, July 8 during the Facilities maintenance and scheduled power outage.

To prepare for… https://t.co/PylLhJT9Oq

[Northeastern IT Status Alert @status_alert]

Resolved: This issue has been resolved and all services are operational. https://t.co/nwkZwA5hSv

[Northeastern IT Status Alert @status_alert]

Investigating: ITS teams are investigating degraded service to Listserv and SMTP email. Emails sent using Listserv may not reach subscribers. Community members are advised to hold any email communications using Listserv until the issu… https://t.co/stK6zOqYn5

[Northeastern IT Status Alert @status_alert]

Scheduled (Jun 22, 2023, 06:00 EDT): Beginning June 22, 2023, at 6 a.m. ET faculty and staff may experience a change in the login process specifically for Microsoft Office 365 applications, Adobe, Slate, K2, Smartsheet, Miro, Saviynt,… https://t.co/aeCqKOpIF9

[Northeastern IT Status Alert @status_alert]

Monitoring: A solution has been implemented. The vendor and ITS teams continue to monitor.

For any questions, please contact the IT Service Desk at https://t.co/4DrSo3xfdv [4357] or through the Tech Service Portal at … https://t.co/Z2ZhlYxPyz

[Northeastern IT Status Alert @status_alert]

Investigating: Microsoft is investigating reports of Outlook and Teams not loading for some community members. Outlook web, desktop clients, and mobile apps are impacted. ITS teams are engaged with the vendor. Vendor updates may be fo… https://t.co/UkNhgZFmdL

[Northeastern IT Status Alert @status_alert]

Resolved: The issue impacting the myOGS portal has been resolved. To report any technology issues, please contact the IT Service Desk at https://t.co/4DrSo3xfdv [4357] or https://t.co/WYItOmyx3S. https://t.co/HiPq4YO5TC

[Northeastern IT Status Alert @status_alert]

Identified: IT teams are currently investigating reports that myOGS is unreachable, and impacting student visas and compliance. Updates will continue to be shared on Statuspage as soon as they are available.

For additional questions… https://t.co/FDPZDd2iyD

[Northeastern IT Status Alert @status_alert]

Completed: The scheduled maintenance has been completed. https://t.co/dr3Ay23iRm

[Northeastern IT Status Alert @status_alert]

Scheduled (Jun 1, 2023, 07:00 EDT): Maintenance to the employee and family myNortheastern portals will begin at 7 a.m. ET on Thursday, June 1, 2023. Community members may experience an outage of the portals during the maintenance wind… https://t.co/wdi1DquuBn

[Northeastern IT Status Alert @status_alert]

Resolved: The issue connecting to the ResNet network in Boston is resolved. To report any technology issues, please contact the IT Service Desk at https://t.co/4DrSo3xfdv [4357] or https://t.co/WYItOmyx3S. https://t.co/eth4wQ2gDp

[Northeastern IT Status Alert @status_alert]

Investigating: IT teams are currently investigating reports that community members in residential halls in Boston are unable to connect to the ResNet network. To report any technology issues, please contact the IT Service Desk at … https://t.co/PzTdusC8mQ