@bookingcom Can I DM you on here about my problem? As I am dealing with the complaint on behalf of the woman with cancer, as she has too much going on at the moment. So I do not have access to her booking account.
I have emailed customer service several times and have had zero replies
Disappointed to say the least in @bookingcom and @HiltonHotels in their lack of care towards a woman recently diagnosed with breast cancer and unable to offer any assistance because she couldnβt make her reservation because of a pre op appointment.