@grabph Hi, Ive been having issues with my wallet, there seems to be no specific article to help with my concern and i cant get to the spot where i can raise a ticket. Can someone heeeeellllp please
@grabph why do you make it hard to get to customer service? hindi naman mura fees nyo pero tipid sa customer support? Ang hirap makakausap ng tao specially pag may wallet issues, seryoso ba? may pang bayad ng ads customer support wala?
Basic questions: when will my contract end and what are the steps to follow for cancellation if in case im out of contract do not require my billing to be up to date despite the fact that I have said that payment was made over the weekend via bpi online banking
@ExperienceCNVRG I am trying to have a civil conversation with you chat support member. basic questions. but I am getting a respnse thats borderline rude.
@meboluvr@ConvergeSupport since 7pm wala na cinnectivity sa paranaque hanggang ngayon wala parin. i dont think we need to write in individually kasi multiple users ang affected and yet wala kayo update
Is there no sanction for this type of practice? I have now had to borrow money to purchase my grocery because of this mishap. Technically, my money was with them, they could have fulfilled the service but they refused to. This has caused so much distress