Steve Mason

Independent Practitioner of Business Strategy, Change Management, Reputation and Sustainability. Leverage disruptive forces to change your future, today.

[Steve Mason @stevegmason]

Had my say - Don't miss your chance!!

Really interesting survey can't wait for the findings!!

#fieldservice #fieldservicemanagement #servicecouncil #sustainability #Oracle #BillGates #microsfoft #copperberg #circulareconomy #blockchain #AI #IoT #innovation #mondaythoughts

[FieldAware @fieldaware]

It's your last chance to have your say in this academic research study looking into sustainability within the #fieldservice industry. Complete the 5 min survey and get access to the final findings & 50% off a premium subscription for Field Service News: https://t.co/LOOegp64MH

[Steve Mason @stevegmason]

With increased focus on sustainability and legislation how prepared is the field service industry?

Have your say in this academic and industry research study

https://t.co/cixaHS25po

Results will be published from and online.

[Christine Lagarde @Lagarde]

I congratulate my friend @JohnKerry on his appointment as the Special Presidential Envoy for Climate. John and I have known each other for many years. He will bring energy, drive and leadership to the world’s fight against climate change, which concerns us all.

[Steve Mason @stevegmason]

Can the #FSM industry increase sustainability through greater adoption the #circulareconomy and #servitization

Have your say in this research study

#climatechange #AI #ERP #CRM #EAM #ML

https://t.co/cixaHS25po

[Steve Mason @stevegmason]

with a #climatechange agenda and growing #sustainability legislation in business how prepared is the #FSM industry?

Have your say!

https://t.co/cixaHS25po

#fieldservice #ESG #CSR

[Steve Mason @stevegmason]

Found a bunch of stolen #Amazon parcels in Tudor Park Barnet containing Rat poison which had been opened and other items. Have cleared them up for safety - Can't find #CustomerService details for you to collect & notify your customers.

[Steve Mason @stevegmason]

With the US investing $4Trillion to fight #climatechange how will that affect the #FSM industry - #Opportunity or #Threat ?

Have your say in this industry survey.

#fieldservice #SAP #salesforce #IFS #infor #Oracle #Epicor #IBM #netsuite #ServiceNow

https://t.co/cixaHS25po

[Steve Mason @stevegmason]

Interesting insights into how the role of #fieldservice #engineers will change over time as more #FSM providers move to #servitization and outcome based #service agreements.

[Field Service News @FSNewsUK]

In the latest article in our series analysing an exclusive #FieldService News research project run in partnership with @fieldaware we look at the impact of the pandemic on our #ServiceEngineers .

https://t.co/aAUsFCPSVp

[Steve Mason @stevegmason]

Hi,
Seeking participants for a research study into the maturity of #Sustainability in #fieldservice industry and what the future holds

https://t.co/cixaHS25po

Thank you for your support

#support #CustomerService #environment #FSM #ERP #CRM #IoT #blockchain

[Steve Mason @stevegmason]

really enjoyed the discussions and exploring the #fieldservicemanagement industry insights

[Field Service News @FSNewsUK]

Accelerating #FieldService maturity and driving the #NewNormal for #CX Webinar featuring @localz @fieldaware plus our own @KrisOldland TODAY 5pm - GMT 11am CST - Be sure to register as it is set to be a v.important session for #ServiceLeaders ..

https://t.co/5l0XjIQ1yh

[Steve Mason @stevegmason]

looking forward to presenting the research findings and insights into how #fieldservice providers have adapted through #COVID19 and are positioning themselves #innovation based strong growth.

#copperberg #fieldaware #fieldservicemanagement #servitization

[Copperberg @CopperbergAB]

Copperberg is coming to America! Don't miss our first #fieldservice summit across the pond: https://t.co/x0litjwKEy

[Steve Mason @stevegmason]

Great research #insights into how the #fieldservice industry is moving through #COVID19 and preparing for growth

#fieldaware #fieldservicenews #fieldservicemanagement

[Field Service News @FSNewsUK]

As we continue our series of features based on exclusive research in partnership with @fieldaware the study reveals #FieldService is a sector in the midsts of major change...

https://t.co/zmlVhWwH4a

[Steve Mason @stevegmason]

in a tight labour market with #skills shortages a concern, #optimisation can help fuel #expansion whilst protecting the #quality of #CustomerService delivery.

[FieldAware @fieldaware]

How is your last-mile service delivery? Need improvements? Optimized scheduling may be the answer. https://t.co/G4dpWXFFzq #fieldservice #scheduling

[FieldAware @fieldaware]

Get transparent and break away from silo syndrome with the help of the Five Fifty. https://t.co/90JXYVx1Pp

[Field Service News @FSNewsUK]

The Big Discussion: Dynamic Scheduling - Part 3. Mark Tatarsky @SteakT from @fieldaware and Chris Welsh from @FASTLEANSMART discuss the importance of #optimisedscheduling in #service
https://t.co/pLZxa6myzL

[FieldAware @fieldaware]

How is your last-mile service delivery? Need improvements? Optimized scheduling may be the answer. https://t.co/G4dpWXFFzq #fieldservice #scheduling

[Steve Mason @stevegmason]

Very insightful key steps many of which also apply to product management and product marketing when preparing and launching new products and key features.

[Philip Cullen @PhilipCullen]

14 Key Steps New Entrepreneurs Should Take When Starting A Business https://t.co/0kzhXZ8Sah

[Philip Cullen @PhilipCullen]

Seven Industry Trends To Watch In The Next Few Years https://t.co/cDyYoUhLnf

[Steve Mason @stevegmason]

#orwellian new #UK law will @criminalise failure to #hack on demand https://t.co/ciP7wtbB3D @computerweekly #liberty

[Steve Mason @stevegmason]

@bessemer By 2020, over 50% of all new applications developed on PaaS will be #IoT-centric, disrupting conventional architecture practices

[Steve Mason @stevegmason]

BVP found the faster a #cloud firms revenue #growth rate, the higher its #market valuation multiples #GrowthHacking