@Icelandair Hi — I’m really hoping someone from the official team can review this. This involves urgent medical circumstances-we’re only asking for date Will provide details securely via official channels if needed. Could a supervisor or socialcare team please take another look?
@Icelandair Really gutted with Icelandair. party member has just been diagnosed with cancer and needs urgent surgery — only asked to move our dates until she’s fit to travel. Icelandair flatly refused. policies are more important than humanity and compassion. #Icelandair