Client: “How much time will it take to finish this job?”
Me: “About six weeks”
Client: “You have two weeks.”
Me: “OK, I’ll try to explain myself better.”
https://t.co/hrAAeEr7IQ
If UX folk spent half as much time intentionally practicing their research skills as they spend on exploring and deifying new design tools, the practice as a whole would be in a much healthier state.