Dear Nigerians, I need you to help me get @MTNNG attention as every means we have tried has failed. Help me repost as many times as possible.
Six days ago, my household purchased MTN fibre X because the remote job my sister got requested for a fibre network and specifically running at 300mbps. This was a criteria for getting the job which was to start on Monday, 7th of September, 2026.
MTN sent an installer to my house and after installation, the guy confirmed it was working and running on 50mbps, we immediately corrected him that we paid for the premium plan, a hundred thousand naira, which is 300mbps, while the basic plan (50mbps) is 30 thousand naira.
He simply said, that's a back end problem, my job here is done.
Since Last week Saturday till now MTN has refused to do anything about it. We have called their care line over 300 times and have sent series of emails. We have sent several messages here on X per their request, yet they leave us hanging the moment we send the details they need with no tangible solution or response.
One week has gone out of a one month plan my sister has been unable to use. I beg MTN To either refund us, or fix this situation and the data must start counting from when it was fixed.
MTN at this point send your installer to come and take the router away, the same way you sent them to install it. @MTNNG@fccpcnigeria@NgComCommission
Salah and van Dijk's form dipped, no replacement for Trent or Diaz
Poor planning from the Liverpool board because club legend Xabi is now a Chelsea coach.
@FabrizioRomano So Liverpool is saying the trophy belongs to klopp? Because mitigating circumstances should have allowed him another season.
Jota died, Isak saga dragged on, signed attackers from Germany so you have to give them time
Lost Trent so Salah's form dipped
Van dijk is getting old