Stuart Moore

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[Stuart Moore @stuartrmoore]

@todoist Unable to log in to website this morning (or raise a ticket to report the problem). Message just says ‘unknown error’.

[Stuart Moore @stuartrmoore]

@Citymapper Since the renaming of the London Overground lines I have the line I need saved but can’t get rid of the old, no longer working saved favourite called ‘overground’. How can this be removed - when selected it just gives an error and can’t be deleted.

[Stuart Moore @stuartrmoore]

@ZenInternetHelp Can you at least feed back that having no-one from a key service working to provide meaningful customer updates on a weekend is not what customers would reasonably expect?

[Stuart Moore @stuartrmoore]

@ZenInternetHelp Issue with cPanel email certificates this morning means no email access on any of my domains. Recorded message points to your service page but no information there either. When will this be fixed ?

[Stuart Moore @stuartrmoore]

@ZenInternetHelp In 2024 the world doesn’t expect to have no updates because it’s the weekend. Problems happen but Zen can control how they are managed. Sadly this is becoming more frequent with Zen’s service

[Stuart Moore @stuartrmoore]

@ZenInternetHelp You’re not to blame personally but Zen as a company need to get their act together. Looking for an alternative provider who care about their customers.

[Stuart Moore @stuartrmoore]

@ZenInternetHelp So key services are down, customers are not informed, no news on your service status page, no information and no eta. Zen also significantly increased prices over the past months. Any reason to keep our business with Zen? Appalling.

[Stuart Moore @stuartrmoore]

@ZenInternetHelp Will your phone support lines be open today? Being without email with no news or eta is a big problem. Thanks

[Stuart Moore @stuartrmoore]

Looks like @todoist no longer reads or responds to issues here

[Stuart Moore @stuartrmoore]

@todoist there seems to be a bug - when I select a filter as my startup view when ToDoist opens to always now goes to inbox. Is this a known issue ? iOS 18.1.1, latest app version

[Stuart Moore @stuartrmoore]

@Citymapper I have an old saved Overground line which now doesn’t worl and can’t be unsaved. Also can the new Overground lines remember which branch was previously selected (e.g. Weaver line always defaults to Enfield which is annoying). Thanks

[Stuart Moore @stuartrmoore]

@thegrizzlylabs Thanks 🙂

[Stuart Moore @stuartrmoore]

@thegrizzlylabs latest version of Genius Scan seems to have broken adding photos from camera roll via share sheet. Also, export shortcut option adds unwanted signature text. Could you look into this please ?

[Stuart Moore @stuartrmoore]

@thegrizzlylabs Any update on this issue with photos/share sheet ?

[Stuart Moore @stuartrmoore]

@thegrizzlylabs Hi - thanks for getting back to me. The signature problem was mine - user error so all good. Thank you

[Stuart Moore @stuartrmoore]

Richmond Park’s best surprise on todays walk #richmondpark #deer

[Stuart Moore @stuartrmoore]

@PressReaderCare Since yesterday I can’t download any new content. I tried signing out (library account) and now when I try to sign back in,the app crashes. iPad mini on latest iOS.

[Stuart Moore @stuartrmoore]

@wfcouncil Coffee pods not collected with recycling, again, this morning (left on other bins). Have reported before nothing happened. Reporting function on WF website also not working. Any point in trying to recycle these as it's not working!

[Stuart Moore @stuartrmoore]

@ZenInternetHelp Thanks Alex

[Stuart Moore @stuartrmoore]

@ZenInternetHelp Can you confirm when Zen will update Cpanel from your current v110 to v114 to enable 2FA for webmail access? Thanks.

[Stuart Moore @stuartrmoore]

@ZenInternetHelp As you've picked up the question, Alex, could you ask someone to reply on Monday please?