@thameswater - it is now 24hrs since I tried to contact you to resolve an issue. WhatsApp service is a disaster, web services worse and nobody answers your answer service!! Can someone please, please, please reach out. #poorcustomerservice@Ofwat
@thameswater - It has been 3hrs since I contacted you now. I’ve DM’d as requested not got any further other than providing additional information. #badcustomerservice
@simonlevans@bt_uk I wouldn’t get your hope up to much, they’re hopeless! No better than any of the others. Wait until you need customer support 35 minute wait times! #pisspoor
@bt_uk Why is your customer service so shocking. Message said ten minute wait… it has been 30!! To add further insult to injury the complaint I have is about a lack of mobile service and no alternative to contact other than by phone!! #badservice#EpicFail#complaint