subsonic

Blocked by @TrainsInfo and @TrainLinkNorth for asking about delays!

[subsonic @subs0nics]

@SydneyRailUser I was never abusive or threatening, just pushed for details of delays and questioned conflicting information. No warning was given to me, and I doubt an executive signed off on blocking me! Also not given a way to appeal.

[subsonic @subs0nics]

@ktxby @TrainsInfo I asked about this last week trying to find out how long the delays were so I could inform my boss how late I'd be. Their response was to block my account after I questioned the lack of updates! I can't even view their twitter updates now.

[subsonic @subs0nics]

@SydneyRailUser @cokeefe9 @mckay_jodi @BrendenWood @Mattonews Also they said they won't respond to me because the info I'm asking for is already available to me... don't even know what that means? Then they blocked me, ensuring I can't see any updates about services on my line? Makes no sense.

[subsonic @subs0nics]

@SydneyRailUser @cokeefe9 @mckay_jodi @BrendenWood @Mattonews Nope, always polite, just asked for info about why my train was being delayed, and why no announcements or info provided about it being 15 mins late this morning. Check my tweets to them, nothing that could warrant blocking.

[subsonic @subs0nics]

@TrainsInfo How was my question not a genuine travel assistance enquiry? My train was stopped, no announcements made to inform us what was happening, no information on the transport website, nothing on twitter, no travel alerts. Someone else on my train also asked you as well so not just me!

[subsonic @subs0nics]

@HaydnMcD I think we were on the same train! I asked them about it too and the lack of updates, and they sent me a DM saying they don't reply to general queries about delays!

[subsonic @subs0nics]

@TrainsInfo can you please explain why you no longer reply to requests for service information and why this was sent to me via DM instead of public tweet?

[subsonic @subs0nics]

@TrainLinkNorth Thanks. Your updates and alerts used to be on point, now we have to beg for information. Why? My train's now 15 min late, so is train ahead. Train behind us was diverted via Strathfield and nothing on your feed for any of this :(

[subsonic @subs0nics]

@TrainLinkNorth Yes this one -

[subsonic @subs0nics]

@TrainLinkNorth We are now 10 minutes late. Just left hornsby. I think there's something wrong with your data this morning.

[subsonic @subs0nics]

@TrainLinkNorth Was on time but now stopped outside Hornsby station. Any idea how long it will be for? If they forewarned us at Gosford to expect delays why aren't you providing updates?

[subsonic @subs0nics]

@TrainLinkNorth Thanks, on the 6:39 from Gosford to central via Chatswood. Announcement earlier was to expect delays but seems to be ok so far. Surprised at lack of updates for 11 min delays is that the new normal?

[subsonic @subs0nics]

@TrainLinkNorth morning team, any chance you could update us on the delays? Real time data doesn't work north of Point Clare and station staff don't know anything so you're our only hope.

[subsonic @subs0nics]

@deemadigan I still don't understand online checkin for flights. I thought the main purpose of it was to let the airline know you made it to the airport in time to make the flight

[subsonic @subs0nics]

@T1SydneyTrains @TrainsInfo why are you blocking the entrance to Wynyard platform 3 and 4? I finally made it up and got on a train that's now mostly empty because everyone is trapped downstairs!

[subsonic @subs0nics]

@TripView heads up if you're not aware of the bug - some T1 trains are incorrectly showing up as Central Coast Line trains today

[subsonic @subs0nics]

@lucethoughts @CommBank Every time a big business says they're "enhancing" something for customers it usually means the opposite.

[subsonic @subs0nics]

@trainlinknorth love the passive aggressive station announcement: "please disregard the indicator it's controlled from over 50km away and station staff are no longer given the ability to correct it for you"

[subsonic @subs0nics]

@TrainLinkNorth do you know if there's any plans to extend real time coverage north of Gosford? I cuts out somewhere between Point Clare and Gosford currently.

[subsonic @subs0nics]

@TrainsInfo Ohh thanks I didn't know it had been updated again. At least I now have an excuse to leave Sydney before it gets dark!