sue bishop

Now retired and having a great time travelling. Meetjng friends, catching up on shows and films, working on getting fit!

[sue bishop @sueb2514]

I don’t think so!

[tuiuk @TUIUK]

We know that some of you might still have some questions about going away at the mo, so head over to our Instagram, where we’re holding a summer holiday Q&A ☀️ https://t.co/WF0Wd03nvG

[sue bishop @sueb2514]

Finally received the full refund of my cancelled holiday, before the deadline given for legal action. 5 weeks of stress.

[sue bishop @sueb2514]

@TUIUK just cancelled my holiday with you next year. I’d rather lose my deposit than have to deal with a company with such appalling customer service

[sue bishop @sueb2514]

⁦@TUIUK⁩ Just had this from you. You cancel my fully paid up holiday the day before and you’re going to refund half???!!!!

[sue bishop @sueb2514]

@Mattyc531 @TUIUK Me neither

[sue bishop @sueb2514]

@tmutft @TUIUK Or in my case, 5 weeks and still no refund

[sue bishop @sueb2514]

@Lfoster1811 @TUIUK

[sue bishop @sueb2514]

@TUIUK @glassman79 I’ve been waiting 31 days for my refund

[sue bishop @sueb2514]

@soph_iagracee @TUIUK You’ll be lucky. I’ve been trying for 31 days and nothing

[sue bishop @sueb2514]

@missnorty @Scoobydoom5 @TUIUK I have today threatened legal action if I don’t hear a definite date for the refund within 48 hrs.

[sue bishop @sueb2514]

@TUIUK @PaulHawksley1 When patience runs out?

[sue bishop @sueb2514]

@missnorty @TUIUK Me too, 30 days now. Nothing.

[sue bishop @sueb2514]

@TUIUK so today, after sending cancelled flight details etc several times, I was asked what I want a refund for!!! Wanna cry🥲

[sue bishop @sueb2514]

@TUIUK *last

[sue bishop @sueb2514]

@TUIUK 17 days and no refund. No proper reply to my DM

[sue bishop @sueb2514]

@TUIUK But Jo, you lady messaged me on June 19th and I’ve received no word of when I’m getting my refund.

[sue bishop @sueb2514]

@TUIUK Actually it’s the 29th. At 30 days I’ll start a chargeback.

[sue bishop @sueb2514]

@HoppingPTK @Flight_Refunds @enyacurranx @TUIUK @Ryanair I will next time!

[sue bishop @sueb2514]

@SimonMcCoyTV Thanks. Advice would be appreciated. 28 days no refund, no email with when. Appalling