Sue Ingram

Trainer and speaker for managers on conducting essential feedback conversations. To motivate, inspire and deliver the toughest negative feedback confidently.

[Sue Ingram @sueingram]

@IKEAUK your customer service on missing items on a delivery received today absolutely sucks! 1 awful person, 3 nice people (yes that is 4 calls in total) to finally be told that I will be notified of the situation by email in 1 week's time! No-one knows anything. The worst!

[Sue Ingram @sueingram]

@bbcpov The interview of Andy Murray. Sad, unfair, achieved nothing! This linked-in article details it beautifully. Our society needs to change from pulling everyone down to building up. And you play a big part in creating our society. Please own that. https://t.co/tk2LRqQXAg

[Sue Ingram @sueingram]

@bbc The interview of Andy Murray. Sad, unfair, achieved nothing! This linked-in article details it beautifully. Our society needs to change from pulling everyone down to building up. And you play a big part in creating our society. Please own that. https://t.co/tk2LRqQXAg

[Sue Ingram @sueingram]

@HSBC_UK Samsung Galaxy S7 SM-G930F. Think app version is 3.17.0, is that meaningful? If not please advise how I find version. I upgraded app and it worked easily before on this phone. Now it is does not. Ages trying to get in and v frustrating. Thanks for responding.

[Sue Ingram @sueingram]

@hsbc_uk you have changed logging into current account on mobile phone. Used to work like a dream with fingerprint recognition. Now a nightmare. Hate it. And can't get into my own account.

[Sue Ingram @sueingram]

@LeMagicalBanana @SkyNews You would safe, safe, safe. Live in London - loads of planes ALL the time. In actual fact the airspace over Heathrow is pretty empty at the moment with the reduction in air travel. Such a great sight to see!!!

[Sue Ingram @sueingram]

@appletv sucks! Why does it not just simply work? Today sound and absolutely no picture! Why? Why?

[Sue Ingram @sueingram]

@POTUS I thought you were an intelligent man, kind, principled, brave, a defender of human rights. I was wrong.

[Sue Ingram @sueingram]

@Borisjohnson We shall measure them by their deeds not their words. Apparently the deeds have not taken long to be seen. What are you going to do now Prime Minister?

[Sue Ingram @sueingram]

@_CaffeNero_ A first for me. Purchased a bacon bap, heated, in UK and the bacon tasted of absolutely NOTHING. Did not think it was possible but apparently at Caffe Nero it is.

[Sue Ingram @sueingram]

@morningbrew Wanted to fill in your survey to find more about your readers but fell at the Zip Code field. I am in the UK - wonder if you do it again with an international question whether you would learn something interesting?

[Sue Ingram @sueingram]

@borisjohnson Dark dark day for democracy and human rights. Afghanistan a difficult and unwinnable conflict for decades. But feel this will go down in history as abandonment and a black mark against UK and a backward step in creating stable governments and human rights.

[Sue Ingram @sueingram]

@POTUS Dark day for democracy & human rights. Just seen 100s clinging to a plane leaving Afganistan. At best a complete misread of the situation at worst a knowing abandonment. Your words on creating stable democracies, fighting for human rights today ringing v hollow.

[Sue Ingram @sueingram]

@jasperkitten @marksandspencer @AldiUK Agreed! But humour is winning the day. The law is boring when it comes down to a fight over a cake!

[Sue Ingram @sueingram]

@humanworkplace Discovered someone lied on CV about qualifications, or something substantive, and completing exercise to check claims. Recently had an ind who claimed training, never produce certificate despite requests which invalidated org's insurance. They have now left.

[Sue Ingram @sueingram]

@RoyalMailHelp Just today, 12th Jan, received Xmas card posted 8th Dec. This is a not a slight delay. It is an understandable delay but NOT a slight delay. Do you know the truth yourself? Are you, as an org, lying to yourself. V worried by this.

[Sue Ingram @sueingram]

@Royalmail significantly downplaying their poor service (eg lying). 'Slight' and 'likely to experience delays' are not the words I would use when still waiting for hand-painted Xmas card sent early Dec.

[Sue Ingram @sueingram]

@RoyalMailHelp When first experienced difficulties I did. No mention of my area. It is not the delays I am talking abt, understandably due to virus. It is the severely downplaying and LYING. And we only need to look to USA to see where LYING can get us in breaking trust and creating anger.

[Sue Ingram @sueingram]

@royalmailhelp - Liars. Today you stated Wandsworth experiencing 'slight' delays to post. Still waiting for Xmas cards posted early Dec. Your definition of slight? Worried. An org that lies to itself can not improve. I know the truth. You only weaken yourself when you lie.

[Sue Ingram @sueingram]

@shutterstock - what is this .eps file stuff? You think my time is not precious? That I pay you for an image and then need to take time to convert to .jpg? Fed up with people assuming that I don't have enough to do all so they can make MORE money!!!!