https://t.co/IH4auEoy63
This host has refused any refund for a BC wildfire cancelled holiday. She has ignored requests to open the house to evacuees at our expense. @Airbnb claim their hands are tied. Benefiting from others losses! #wildfires#okanagan#poorcustomerservice
@KateTapparo@AirbnbHelp@Airbnb All of the roads are now closed @AirbnbHelp and @Airbnb. Can you please explain why we can’t get a refund or how we are supposed to get to our holiday? Do you seriously expect people to risk their lives and their children’s lives??
@MeshachAnd@AirbnbHelp Maybe our host is the difference? Our just @AirbnbHelp or @Airbnb being difficult. Apparently it’s ok to still drive there according to all of them.
@sullivan_mark@AirbnbHelp Come on @AirbnbHelp
Our neighbourhood in Lake Country has been evacuated since Friday. Some of my neighbours have lost their homes. This isn’t the time to punish people, especially when they’re doing the right thing.
@AirbnbHelp and their host @Airbnb believe we should travel to our booked property despite a government travel restriction. Note the helpful arrow their support provided. Emergency services need the roads! #wildfires#kelownafires
@sullivan_mark@AirbnbHelp I'm a host in this area and my guests have cancelled without any issue. Refunds have been given. I wonder what the difference is.
@MeshachAnd@AirbnbHelp Maybe our host is the difference? Our just @AirbnbHelp or @Airbnb being difficult. Apparently it’s ok to still drive there according to all of them.
Having fun with @AirbnbHelp who are telling me I cannot get a refund for my holiday in the Lake Country despite government restrictions disallowing unnecessary travel to the area. Apparently the actual town isn’t on fire, so I lose my money. Kelowna and Kamloops on fire.
Having fun with @AirbnbHelp who are telling me I cannot get a refund for my holiday in the Lake Country despite government restrictions disallowing unnecessary travel to the area. Apparently the actual town isn’t on fire, so I lose my money. Kelowna and Kamloops on fire.
@nsandihelp I have sent you 4 private messages to try and get help in contacting you directly. I am trying to cash in my bonds for a house purchase after moving abroad recently and I cannot use the two factor authentication. Can you please respond?
@nsandihelp I have recently moved abroad and need to cash my bonds in for a house purchase. Unfortunately all my telephone details are changed. How do I contact you from abroad to change contact phone numbers please?
@nsandihelp I have just moved abroad and need to cash my bonds in to buy a house. How do I best get in contact with you please, as all of my details have changed and I can’t get through on the UK helpline number. Thank you.
Hearing on @bbc5live how a Ukrainian woman and her 8-year-old daughter slept rough for 4 days and nights in freezing temperatures to cross the Polish border, only to be refused entry to the UK at Calais. Compassion is not complex.