I raised a complaint with @bookingcom and @HDFC_Bank. As per @bookingcom since i have raised a complaint with the bank they won't refund my money. And the bank has informed me that the claim is rejected by the service provider as they have repaid my amount.
@bookingcom 3 months back I made the wrong decision of booking a hotel via https://t.co/jfaSeGqVFR. The amount got debited... https://t.co/kT1EpIV8Ko admitted that they have received the extra money but they want a letter from my bank. Now I requested @HDFC_Bank 1 month back for a letter....
@bookingcom@HDFC_Bank But they are not giving the letter instead just giving me date after date... @consumerforum_ what do I do in this case please help.
@HDFCBank_Cares I msg u in the month of May asking for a letter that my complaint is rejected. You informed me that it will take 15-20 days. But the same is still not resolved. My RM is Sangeeta K M, Her supervisor is Mr.Punit and one more person Mr.Sanjib also spoke but no resolution. Pathetic
@bookingcom Now you are again asking me transaction details...
For the last two months I have been struggling to get my money back..
If only it was some other vendor by now i would have received my money back.
Can't even contact you over the phone...
Pathetic....
@bookingcom First i could not contact you people.
Then I shared my transaction details...
Then u confirmed that you received the amount but since i raised the complaint with bank u told me to take up with bank
Now I have even shared the mail communication that i received from the bank.
@HDFCBank_Cares Complaint no is 100784906. I didn't receive the rejection mail. I need the rejection mail as https://t.co/jfaSeGqVFR is asking for the rejection mail.
@bookingcom@HDFC_Bank The amount debited is Rs.14973/- and received refund of Rs.6909/-. It's frustrating. The issue is more than a month now. First of all there is no phone no to call. Sending and receiving messages has only taken time no resolution. Return my amount asap.