Susmita Biswas

FoodLover & SelfObsessed😎 ...

[Susmita Biswas @sumib39]

Ordering curler and received straightener. @ZeptoNow not even connecting to agent and bot saying correct item. @zeptocares @aadit

[Susmita Biswas @sumib39]

Imagine eta 20 mins and after 1hr 16 mins, still no update and agent closing chat on face without resolution. Shame @aadit_palicha @ZeptoNow @zeptocares

[Susmita Biswas @sumib39]

Since 9th August trying to return the item and it was supposed to pickup by 24th August. Everyday getting msg but no pickup has attempted. Let's meet at consumer forum now. I don't have whole life for you guys @Flipkart @flipk

[Susmita Biswas @sumib39]

I even haven't opened the package after delivery as the quality seems bad. Instantly created return req. Today he picked up and now return is on hold? Is this joke? If it's not in proper conditions how did he picked up? @Flipkart @flipk

[Susmita Biswas @sumib39]

Received the wrong order from @zeptocares , reported it, and got a refund. Today, the delivery partner came to my home saying my complaint got his ID blocked. This is concerning. Customer complaints should never lead to customers being approached at their homes. @aadit

[Susmita Biswas @sumib39]

@zeptocares Then I need resolution on inbox only

[Susmita Biswas @sumib39]

Ordering Gold Flake Premium Cigarette and receiving Flake Premium which is wrong. Are you guys even real? @ZeptoNow @zeptocares @aadit_palicha

[Susmita Biswas @sumib39]

@zeptocares Call me between 10am to 4pm

[Susmita Biswas @sumib39]

@zeptocares @Aadit @aadit

[Susmita Biswas @sumib39]

Eta 20min for medicine and it's been 52min with 0 update. Never order medicine from @ZeptoNow unless you want to die. No ready to connect to an agent and forcing to cancel order

Shame on you @aadit_palicha @zeptocares

[Susmita Biswas @sumib39]

@zeptocares Now agent is issuing refund and asking me to reorder an item which is not in stock... I guess I have some superpower... Thanks for everything... I'll file complaint on consumer forum @zeptocares @aadit

[Susmita Biswas @sumib39]

@zeptocares I'm furious right now... Received order after 77mins that too incorrect??? @aadit_palicha @zepto

[Susmita Biswas @sumib39]

Seems like you guys don't even have answers. That's why chose to scam customer @airtelindia

[Susmita Biswas @sumib39]

1.Removed few ott platforms
2.Planning to Charge for Google1

*Without Intimation*

@airtelindia please explain why I'm still paying the same amount for lesser benefits since last 2months

[Susmita Biswas @sumib39]

@bigbasket_com Why don't you hire Humans??? Either give her training or assign actual Robot. Tired of talking to Human Robot.. You guys literally harassed in front of my guest @bigbasket_com

[Susmita Biswas @sumib39]

Asked to cancel delayed order and agent took 6mins to do that. Delivery guy delivered the order and again took back the order as agent failed to cancel on time. Harrassment @bigbasket_com

[Susmita Biswas @sumib39]

Great service. While trying to reorder now the store is closed and agent is closing chat on face.. Excellent @bigbasket_com @harimenon_bb

[Susmita Biswas @sumib39]

After end number of harrassment, finally you guys resolved the issue. But I would like to assure you that this was my last transaction in @ixigo @ixigotrains and @SnapmintEmi

[Susmita Biswas @sumib39]

@ixigotrains I need the resolution ASAP. Next emi date is 3rd June and I'm not going to pay for that as I have never received the ticket. So obviously I need to escalate further before Emi date. So I'll be waiting till tomorrow

[Susmita Biswas @sumib39]

As @SnapmintEmi confirmed that @ixigotrains will only be able to assist, let me know how are you going to resolve it?? @ixigo @ixigotrains @aloke