@mantriblr Well your CRM team had sent me that stinker. I wanted understand how will this be resolved. Will you give possession of the apartment sooner? @MrSushilMantri
@mantriblr@MrSushilMantri received an arrogant email from your CRM team asking to pay around 1 lakh interest for non payment of 7 lakhs. I was supposed to get this apartment in 2016. Will I be paid interest for the delayed period?
@airtelindia your customer support is horrible. There is no way to get help on your website. It looks like the only help you provide is "Call 121". How are people on international roaming supposed to do it.
@HomeLoansByHDFC@CarebyHDFC_HL I have two questions :
1) Why your online portal does not show Amortization Schedule?
2) Why does it allow online payments?
I believe these are very basic features that are missing on your portal. Ur competitors may have this.
@HomeLoansByHDFC Well, my last DM to customer care went into Black Hole. Your online portal is still in 90s. It does not show you what is the current principal outstanding. It has bunch of other useless information.
@HomeLoansByHDFC I almost exclusively bank online. Using your portal gives heart burns Everytime. I can see a lot of opportunities to simplify and enhance user experience. It is in a dire need of revamp.
@HomeLoansByHDFC is there any reason why I cannot view my current principal amount. I have to fight with your home loan portal to get required information. Why is it so brittle.