@British_Airways Fly tmrw from LHR, web & app show offer to upgrade at specific price, but get error that cannot be completed online & to call local office. After multiple transfers & relaying info repeatedly, told no offer on my booking or sold out. Absolutely ridiculous.
@IulianGiura1 But thank you so much for all of your tweets! It helped us plan and estimate the true queue time, so we weren’t deterred when they were discouraging people from joining early yesterday a.m. (we got in the queue at 0435)
@IulianGiura1 Only happened a couple of times - one pair of young ladies we flat out asked where their wristbands were, and when they gave us blank stares we informed them they’d not be let in without them, and the left very quickly.
@IulianGiura1 I discovered this as well, but thankfully all the people around us were paying attention and every time someone tried we politely asked them if they were looking for someone, because we didn’t recognize them, and they left.