@GWRHelp Appreciate that, but you've been delaying trains all day, my train earlier left 8 minutes late - it was waiting at the platform. Now sat here for an hour waiting for the next train so guess I can do the delay repay to pass the time...
@GWRHelp Disappointed in your service tonight, you delayed the 20:52 from Paddington to Reading but then didn't hold the 21.23 to Didcot Parkway even by a minute that would allow the passengers to make the train, especially when you had already cancelled the 21.46 Didcot train.
@BarclaysUKHelp I'm a business customer in need of some help, the advice I was given in a phonecall by one of your colleagues last week was incorrect. Can you help me via DM please? Thanks.
@GWRHelp Thanks - have tried to submit this evening but the form is claiming any of my email addresses are invalid. Is there an issue with it currently?
Hey @GWRHelp last Thursday night trains between Reading and Didcot were cancelled. I had my car parked at Tilehurst and was travelling back from Paddington. Got to Reading at 2315 but the buses had finished so had to get a £13 taxi to get my car. Can I claim this back?
@AsdaServiceTeam Hello! Had an online order delivered yesterday, however it is still showing as 'On the Way' which means I can't log a refund request on the substitute items that I sent back. Are you able to update the status?
@Vitality_UK Coming up to my plan anniversary this week but I haven't had any new documentation about changes to our premium. In fact, I didn't get any last year either, last time I received an anniversary letter was 2022! Do you not send this info out any more?
@Vitality_UK Is there a timeframe on when your app will conform to the updated login standards for Google that have been in place for 4 years? Can't now reconnect so some points not being counted.
Hi @GWRHelp I buy 2 tickets PAD-TWY and TWY-TLH to cover a journey on the same train between Paddington and Tilehurst. With the issues this afternoon my stopping service train is cancelled. Is it fine for me to travel on a non-stop PAD-RDG train, and change there for Tilehurst?
Hey @AsdaServiceTeam - quick question, do your opticians do specialist running/sports sunglasses? Can't remember seeing any when I had my last eye test done (store is 30 mins away so can't pop in). Thanks!
Hi @GWRHelp am on the 0735 from Tilehurst into Paddington which is just crawling along, was scheduled into PAD at 0821 and we've only just passed Hayes. No announcement and nothing on your website about delays - what's happening here? Thanks!
Any free agents wanting to keep in shape this pre season? Maybe you are looking forward to an holiday in Anguilla, if so then my club @UprisingFC would like to hear from you