Superloop

The internet is literally one of the most marvellous inventions of our time, and Superloop’s mission is to show you just how super your experience should be.

[Superloop @superloopau]

@latifaicha Hey Icha, thanks for getting in touch, please reach out to our support team via Live Chat (https://t.co/vLqD4H6q7m) or else over the phone via 1800 578 737 to get your order pushed.

Regards- Meet.

[Superloop @superloopau]

@easmith0 Hi @easmith0, thanks for reaching out.

You can contact our support team on 1800 578 737 to get your speed issue rectified, unfortunately, we do not have any self-troubleshooting feature available on Superhub portal at the moment.

Regards- Meet.

[Superloop @superloopau]

@SFanactic Hi @SFanactic, thanks for reaching out, we are open during weekends and public holidays between 10:00 AM - 6:00 PM Adelaide local time.

Regards,
Meet.

[Superloop @superloopau]

@Birdy92 Dear @Birdy92,

Thanks for reaching out and apologies for the inconvenience,

Please contact our frontline support team on 1800 578 737 to get help in resolving your payment issue.

Regards- Meet.

[Superloop @superloopau]

@melpen88 Hi Melpen,

I can understand that would be quite frustrating, our call queues are currently sitting at zero. So if you are still experiencing any service issues I would give us a call now.

Thanks - Jack

[Superloop @superloopau]

@maquerade1210 Hi Matthew,

We're sorry to hear you're having connection issues, I would recommend calling our team on 1800 578 737 in order to diagnose the issue and lodge a fault if required.

Thanks - Jack

[Superloop @superloopau]

@Japandaman71 Hi, thanks for reaching out to us, it can take up to 24-48 hours for the transition to happen, also, if you are transferring a VoIP number along with that as well then it can take up to 10-15 business days in total to get your service activated.

[Superloop @superloopau]

@white_bear_84 Hi, we're sorry to hear you're experiencing connection issues. I would recommend calling our technical support team on 1800 578 737 - Thanks Jack

[Superloop @superloopau]

@maquerade1210 Hi Matthew, we're sorry to hear about your connection concerns.
In this situation the best thing to do is call our technical support team on 1800 578 737 in order to try and find a solution. Thanks - Jack

[Superloop @superloopau]

@Narull Hi Narull,

You should receive email notification once you're up and running, you will also be provided login details for our online portal where you can check the status of your order.

Thanks - Jack

[Superloop @superloopau]

@boingboingm8 Unfortunately I have been unable to send a message via this platform, you can make contact with us via other social media or our official support channels if you wish to discuss further.
Apologies - Jack

[Superloop @superloopau]

@boingboingm8 Hi Caeser ,
Thanks for reaching out. We are sorry to hear you are experiencing issues getting online. I have sent you a private message to have this looked into further for you.
Thanks - Jack

[Superloop @superloopau]

@Rockyng181 Hi Rockyng, thanks for getting in touch.

I would highly recommend discussing with our sales team by calling us on 1800 578 737.

Thanks - Jack

[Superloop @superloopau]

❤️

[Max @max_au]

@drunkenmadman i switched to @superloopnet from aussie BB, generally better speeds and significantly better support when NBN screw something up

[Superloop @superloopau]

@Matt_Tulk Hi Matt,

We are sorry to hear you've had issues with your portal, I would contact our support team on 1800 578 737 and speak with one of our frontline staff members in order to follow up on your issues.

Thanks - Jack

[Superloop @superloopau]

@Fe1iiix Hi Felix,

We're sorry to hear you're having this issue, the best way to get this looked into is by calling our support team on 1800 578 737 so that they can investigate and diagnose the cause.

Thanks - Jack

[Superloop @superloopau]

@thierry_ba Hi, thanks for getting in touch.

You would need to discuss this with our sales team on 1800 578 737, or you can make contact with us via live chat to discuss the process.

Thanks - Jack

[Superloop @superloopau]

@Samoan_Prince Hi Leaula,

We're sorry to hear you're having problems with your connection, if you give our tech support team a call on 1800 578 737, they will be happy to assist you in troubleshooting and figuring out what the issue is.

Thanks - Jack

[Superloop @superloopau]

@Rubbly Hi Bom Bom,
Thanks for reaching out. We are sorry to hear that you are experiencing connection issues. Please feel free to reach out to our Support Team on 1800 57 87 37 or via our webchat so we can look into your connection further.
Thanks - Kym