Customer Care Agent

24/7 customer help

[Customer Care Agent @supprt_agent]

@SammyMustDie Hi👋🏾 kindly follow us so that we are able to DM you to look into this right away.

[Customer Care Agent @supprt_agent]

Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Brian S @SammyMustDie]

@McDonaldsUK @ubereats_uk This is how the order was delivered to my house today. Both of you are denying responsibility and telling me to speak to the other party. I have an autistic son now having a massive meltdown as his dinner was ruined. Utterly abysmal customer service!!!

[Brian S @SammyMustDie]

@McDonaldsUK @ubereats_uk This is how the order was delivered to my house today. Both of you are denying responsibility and telling me to speak to the other party. I have an autistic son now having a massive meltdown as his dinner was ruined. Utterly abysmal customer service!!!

[Customer Care Agent @supprt_agent]

@SammyMustDie Hi👋🏾 kindly follow us so that we are able to DM you to look into this right away.

[Customer Care Agent @supprt_agent]

@R_Armstrong90 Kindly follow back and DM for more assistance.Thank you

[Ryan Le Prevost @R_Armstrong90]

@ubereats_uk I am unhappy with the amount I have been refunded, following receipt of incorrectly prepared items. I have no option to follow this up in the app and you do not have a telephone number - what should I do?

[Customer Care Agent @supprt_agent]

Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Ryan Le Prevost @R_Armstrong90]

@ubereats_uk I am unhappy with the amount I have been refunded, following receipt of incorrectly prepared items. I have no option to follow this up in the app and you do not have a telephone number - what should I do?

[Customer Care Agent @supprt_agent]

@R_Armstrong90 kindly follow back and DM for more assistance.Thank you

[Customer Care Agent @supprt_agent]

@MsIdiosyncratic Kindly follow back and DM for more assistance.Thank you

[Danielle @MsIdiosyncratic]

I love paying for stuff I don’t receive. You know it’s theft right? @ubereats_uk @UberEats #theft #unacceptable

[Customer Care Agent @supprt_agent]

@MsIdiosyncratic kindly follow back and DM for more assistance.Thank you

[Customer Care Agent @supprt_agent]

Kindly follow back and DM for more assistance

[Anthony Henderson @hendax45]

@ubereats_uk Your app is broken. Can’t add unless I opt for large. I want regular (£6.50). Upgrade is compulsory 🤷🏻‍♂️

[Customer Care Agent @supprt_agent]

@hendax45 kindly follow back and DM for more assistance

[Customer Care Agent @supprt_agent]

@BabaJingur kindly follow back and DM for more assistance

[Customer Care Agent @supprt_agent]

@BabaJingur Kindly follow back and DM for more assistance

[J.B 🚀 @BabaJingur]

hello UE I am placing order for my friend in UK but while adding card for payment there is saying "clear your dues" and getting frustrated now please solve this . You spoiled my plan

@ubereats_uk

[Customer Care Agent @supprt_agent]

Kindly follow back and DM for more assistance

[J.B 🚀 @BabaJingur]

hello UE I am placing order for my friend in UK but while adding card for payment there is saying "clear your dues" and getting frustrated now please solve this . You spoiled my plan

@ubereats_uk

[Customer Care Agent @supprt_agent]

@WCollinsonFilm Kindly follow back and DM for more assistance

[William Collinson @WCollinsonFilm]

Hi @Uber_RSA @UberEats I cancelled my order within under 1 minute.
It is impossible the restaurant had already prepared it.
Your app keeps looping me through automated replies and won’t escalate me to a human.
Please assist urgently.
Order #: F3761