susmitha medarametla

artist and mechanical engineer

[susmitha medarametla @susmitha418]

@harshrana06 @gyanibaba2_0 @Flipkart @flipkartsupport Please raise a grievance complaint. This helped us.

[susmitha medarametla @susmitha418]

@flipkartsupport @Flipkart @FlipkartSellers @_Kalyan_K @flipkartsupport @Flipkart this issue was supposed to solve by Sept 6th but now it is postponed to Sept 13th. After providing multiple proofs, My refund is not initiated. Now we are in lose. Is this how @Flipkart is scamming their loyal customers.

[susmitha medarametla @susmitha418]

@flipkartsupport @Flipkart
We ordered Nikon DSLR camera and received just a camera bag instead of camera and other equipment. Called customer care for refund but refund was rejected without any reason. Called customer support multiple times but no resolution at all.

[susmitha medarametla @susmitha418]

@flipkartsupport @flipkartsupport @Flipkart @FlipkartSellers so again my call was disconnected Why these tricks are being played on customers. Here is the unpacking video of the package I received. Actual product is worth ₹ 36250, which was prepaid but received a camera bag of worth ₹ 690.

[susmitha medarametla @susmitha418]

@flipkartsupport @Flipkart @FlipkartSellers @flipkartsupport @Flipkart for refunding you are asking us our ID proofs multiple times but when we asked whether u contacted seller, you are saying we don't have any contacts of seller. What an irony. Worst customer service ever..

[susmitha medarametla @susmitha418]

@flipkartsupport @Flipkart @FlipkartSellers @flipkartsupport @Flipkart I am fed up of explaining the situation everytime to support team. All they are doing is opening a new issue and asks me to wait for 24hours and then rejecting my refund. 5 times they rejected my refund. Both flipkart and sellers are playing with us.

[susmitha medarametla @susmitha418]

@bharathmopathi @flipkartsupport @Flipkart @FlipkartSellers @jagograhakjago Yes... I already raised a complaint

[susmitha medarametla @susmitha418]

@flipkartsupport @Flipkart @FlipkartSellers @flipkartsupport @Flipkart @FlipkartSellers i lodged complaint over flipkart. Flipkart is backing up their sellers nicely and blindly trusting them when they rejected my refund even after providing multiple proofs. Why flipkart is not ready to take any action on their sellers.

[susmitha medarametla @susmitha418]

@flipkartsupport @flipkartsupport you say you will solve in 24hrs, so after 24 hrs you reject my refund request and say your issue is resolved. Such non sense process. And all you do is not resolution, just sending auto messages. Thats it. So wait for the legal notices. @jagograhak_jago

[susmitha medarametla @susmitha418]

@flipkartsupport @Flipkart
My product is missing and you are not returning my money. I shared all the documents multiple times through email as well. Still no resolution and you keep rejecting the return and refund. Nice scam. I am officially lodging complaint now on you all.

[susmitha medarametla @susmitha418]

@Flipkart @flipkartsupport
Atleast after looking at the proofs (pictures and videos) you should realise how much trauma you are giving to your loyal customer. I think going legally is the only way to solve this issue because you are not taking this seriously.

[susmitha medarametla @susmitha418]

@Flipkart @flipkartsupport
Worst customer support you are providing. Without any resolution the refund issue has been closed multiple times. I purchased 36k worth camera with single payment and all I received is a empty camera bag. Now these people are not refunding my amount.

[susmitha medarametla @susmitha418]

@flipkartsupport @Flipkart @FlipkartSellers @Flipkart @flipkartsupport
Seriously... Again... My refund has been rejected without any reason. I provided unpacking video, pictures and ID proofs as well. This you do continously so that you expect customers to give up on this issue and our hard earned money is gone.

[susmitha medarametla @susmitha418]

@flipkartsupport @flipkartsupport @Flipkart @FlipkartSellers so again my call was disconnected Why these tricks are being played on customers. Here is the unpacking video of the package I received. Actual product is worth ₹ 36250, which was prepaid but received a camera bag of worth ₹ 690.

[susmitha medarametla @susmitha418]

@flipkartsupport This is not about update. Please provide info what is the issue with the documents provided???

[susmitha medarametla @susmitha418]

@flipkartsupport @Flipkart @FlipkartSellers this is same message I am receiving after producing all the relevant documents multiple times. They are not specifying what is the issue with the documents. If requested for more information I am not receiving any reply.

[susmitha medarametla @susmitha418]

@flipkartsupport @Flipkart
Customer support people are disconnecting my calls and are very unprofessional. Now I am in a situation where I am not getting refund and no product received

[susmitha medarametla @susmitha418]

@Ashutosh0606 @flipkartsupport @Flipkart Thank you for the information sir, I already have unboxing video and call recordings related to this issue. I am just waiting @flipkartsupport @Flipkart to look into this issue for one last time. Else I will proceed as suggested and file a complaint.

[abhilash richard @AbhilashRichard]

"Be authentic and do NOT underestimate the importance of managing self"
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