susan maciver

[susan maciver @suzmaciver]

@Gymshark I returned goods at same time and received one of my refunds on 18th dec but still haven’t received the other. I’ve tried your chatbot but it doesn’t let me enter my email address - can someone help???

[susan maciver @suzmaciver]

@Gymshark_Help I am trying to do online chat but won’t let me enter email. Ive got an issue with a refund

[susan maciver @suzmaciver]

@robbeckettcomic Amazing! #legend

[susan maciver @suzmaciver]

@Harrods it has now been 66 days since I first contacted you regarding the 'inedible' chocolates that I bought as a Xmas gift! It won't let me DM you as I need to subscribe for over £21 per month?!?!? Very poor and highly disappointing service

[susan maciver @suzmaciver]

@Harrods It won't allow me to send a private message!?!??!

[susan maciver @suzmaciver]

@Harrods made complaint 29th December, sent photos of faulty product and no-one has got back in touch! For such a prestigious name service has been appalling

[susan maciver @suzmaciver]

@HarrodsService It won't allow me to send private message

[susan maciver @suzmaciver]

@HarrodsService still waiting on replies to emails 1st sent on 29th Dec! Chocolates bought from you're store in a harrods box and asking for proof of purchase! Photos sent of unedible Chocolates - poor service

[susan maciver @suzmaciver]

@HarrodsService Can you follow me so I can send message

[susan maciver @suzmaciver]

@Harrods purchased 2 boxes of harrods own chocolates for parents Xmas. Chocolates were not as they should be and inedible. Contacted customer services on 29th Dec and still not rectified. Sent photos of what they looked like and now wanting proof of purchase - very disappointing

[susan maciver @suzmaciver]

@British_Airways 16 months and still waiting on a refund for a cancelled flight. Had to fight to acknowledge I was due a refund and now been at alleged refund dept since June 2023?!??! Great to see how much you care for your customers 😡

[susan maciver @suzmaciver]

@JohnDalziel6 So sorry to hear this John- thinking of you all 💔

[susan maciver @suzmaciver]

@lynseywelsh03 Good luck Michelle 🍀

[susan maciver @suzmaciver]

@British_Airways As anticipated, send all my details and yet another explanation of what's happened to be told it's being looked into?!??! I JUST WANT MY MONEY BACK

[susan maciver @suzmaciver]

@British_Airways I have now waited almost a year to the day for a refund for a cancelled flight. Absolutely unacceptable. Had I been a gold member I would not have waited this long. Service has been beyond appalling

[susan maciver @suzmaciver]

@British_Airways Having done this before you tell me I need to submit form and you never actually look into

[susan maciver @suzmaciver]

Waiting for a glimpse of @antanddec @UniversalORL @lynseywelsh03

[susan maciver @suzmaciver]

@CelticFC everyone making Xmas cards, my son........ 🍀

[susan maciver @suzmaciver]

@British_Airways still no reply to complaints and one logged 19th July 2022. Disgusting service! #ripoffbritian will be getting contacted 🤬

[susan maciver @suzmaciver]

@British_Airways booked flight through yourself and payment made in full despite there bring an American airlines flight in the mix. Now looking for money back due to AA cancelling the flight and no alternative offered! I just want my money back 🤬