swapnadeep pathak

I m a student

DELED 2017- 19

[swapnadeep pathak @swapnadeeppath6]

@myogioffice
माननीय मुख्यमंत्री जी
अगर आरक्षण की सूची में सामान्य बर्ग के अभ्यर्थी नही आ सकते तो सामान्य बर्ग में आरक्षणधारी अभ्यर्थी क्यों आते है।

[swapnadeep pathak @swapnadeeppath6]

@DeepakK72783853 @yadavakhilesh अगर वोट इन्हें भी दिया गया तो हक तो ये भी हख ही जाएंगे न पंडितों का

[Vayu Mishra @VayuMishra31356]

Booked a Family Suite at Excel Hotel & Resort, Nainital through @Goibibo for ₹24,000 and paid the full amount in advance. After 3 days of confirmation, my booking was suddenly downgraded to a Deluxe Room worth barely ₹6,000.

How can a confirmed and prepaid booking be changed without customer consent? This is not a “technical issue” — this is misleading customers after taking full payment.

Absolutely unacceptable service from @Goibibo. Need an immediate resolution.

[Vayu Mishra @VayuMishra31356]

Booked a Family Suite through Goibibo and paid the full amount in advance. After multiple follow-ups and zero proper response, your team now claims 2 deluxe rooms were booked instead.

I personally contacted the hotel, and they clearly confirmed that only ONE room was booked under my name through Goibibo — worth less than ₹5000 — not the Family Suite I paid for.

What’s worse is the behavior of your customer support. Instead of understanding the issue, your executives kept blaming me and spoke as if customers don’t matter at all. No accountability, no resolution, no transparency.

This is the second time Goibibo has created a horrible experience for me. First Varanasi, now Nainital. Extremely disappointed.
@Goibibo

[Vayu Mishra @VayuMishra31356]

Despite raising multiple complaints, there has been no appropriate response, accountability, or sincere effort to resolve the matter. Instead of providing assistance, the customer support team appeared dismissive and communicated in an unprofessional manner, as though they were doing the customer a favour.
It is deeply concerning that a travel platform entrusted with customers’ family trips and hard-earned money can handle such matters so casually.

I respectfully request @jagograhakjago @consaff @DoCA_GoI and the concerned authorities to kindly investigate such practices, where customers are charged for services that are never actually provided. Online travel platforms must be held accountable for misleading bookings, false commitments, and inadequate grievance redressal.

Customers deserve transparency, reliable support, and fair resolution — not unnecessary stress after making full payment. I am still awaiting a genuine response from @Goibibo before escalating this matter further publicly with complete proofs and booking details.

[Vayu Mishra @VayuMishra31356]

Dear Nikhil,

The issue here is not about a “non-refundable booking.” The real concern is that I booked and fully paid for a Family Suite, but after payment, the booking was changed to a low-class Deluxe Room without my consent. Additionally, Goibibo claimed that the booking included two rooms, whereas the hotel has clearly stated that only one room is booked.

Who is responsible for this inconvenience, misinformation, and complete lack of proper customer service?

This is extremely unprofessional and appears to be a clear case of misleading/fraudulent booking practices. I have all the proofs, including the original booking details, payment confirmation, and the room/category that was promised at the time of booking.

As a customer, I should not suffer because of coordination issues between Goibibo and the hotel. Someone needs to take responsibility for this situation immediately instead of giving generic responses and asking for more time.

I expect a proper resolution at the earliest, failing which I will be forced to escalate this matter further through consumer forums and social media with all supporting evidence.

Regards

[Vayu Mishra @VayuMishra31356]

I am extremely disappointed with the way this issue has been handled. I had originally booked and paid for a Family Suite, but instead of providing the room I selected, the booking was downgraded to a Deluxe Room from your side — and now the hotel has clearly informed me that even this downgraded room was never confirmed.

Because of this negligence and mismanagement, I had to cancel my entire trip. For the last 2 days, your team has only been asking for more time instead of giving a proper resolution. This has caused me financial loss, mental stress, and completely ruined my travel plans.

I trusted Goibibo and made the booking well in advance to avoid exactly this kind of situation, but your failure in coordination with the hotel has left me suffering unnecessarily. I need an immediate and proper resolution instead of repeated requests to “wait another 48 hours.”

[GoibiboCare @GoibiboSupport]

@VayuMishra31356 We can understand that you may not feel good when we ask you again to wait and cooperate with us. However, we would like to assure you that we are working on your concern and will get back to you with an appropriate resolution within 48 hrs.- Nikhil

[Vayu Mishra @VayuMishra31356]

What the hell is this response from Goibibo?

I made a full advance payment for a Family Suite in good faith, and after the booking confirmation your team informed me that the room category was downgraded and even the hotel did not properly confirm the original booking. This entire mess happened because of Goibibo’s mismanagement, not because of any mistake from my side.

Now, after causing so much stress, inconvenience, uncertainty and ruining my family trip, you are simply hiding behind the “non-refundable” policy? How is a customer supposed to trust your platform if confirmed bookings themselves are not reliable?

I have already spent days coordinating with your support team, waiting endlessly for updates, and mentally suffering because of this situation. This is completely unacceptable customer service.

I want this matter escalated immediately and expect a proper resolution, including a full refund/compensation for the inconvenience caused due to Goibibo’s failure in honoring the confirmed booking.

Booking ID: GH71115269486330

If this issue is not resolved fairly, I will be forced to escalate this further on social media and consumer forums.

[Vayu Mishra @VayuMishra31356]

Absolutely disgusting experience with @Goibibo.

I booked a Family Suite at Excel Hotels & Resorts Nainital with full advance payment. The moment I got to know about the booking issue and downgrade, I escalated the matter immediately on 24th May itself — almost 48 hours before check-in — and raised cancellation & refund requests.

Despite informing well in advance and despite the fault being completely from Goibibo’s side, my refund request has still been rejected.

What does this even mean? Customers are being trapped under the name of “non-refundable” even when the platform itself fails to provide the promised booking. This feels nothing less than open fraud and harassment.

No proper response, no accountability, no resolution till now.

If this issue is not resolved immediately, I will be filing formal complaints before consumer forums and legal authorities with all screenshots, call records and proofs of booking manipulation.

People should seriously think twice before trusting confirmed bookings on Goibibo.

@Goibibo @jagograhakjago @consaff @GoI_MeitY

[Vayu Mishra @VayuMishra31356]

Nikhil, I do not want vouchers or “goodwill gestures.” I am not asking for charity — I am asking for my own hard-earned money back.

Why should I bear the loss for mistakes made by Goibibo and the hotel? I booked a Family Suite, paid the full amount in advance, and despite raising the issue well before check-in, my concerns were ignored and the refund request was rejected without any fair resolution.

A non-refundable policy cannot be used to justify service failures, booking discrepancies, or mishandling from your end. The booking was not delivered as promised, and I should not be forced to accept vouchers just because your platform failed to provide the service I paid for.

I also have complete proof supporting my case, including:

Details and screenshots of the Family Suite that I originally booked
The room details that Goibibo later claimed to have booked
Escalation request date and time records
Call recordings with the hotel where they clearly denied both the 2 Deluxe Rooms claimed by Goibibo and the Family Suite that I had actually booked

If this matter is not resolved with a full refund to my original payment method, I will be forced to escalate this issue before the Consumer Court and other legal authorities with all supporting evidence.

Please stop offering vouchers and resolve this matter properly at the earliest.
@GoibiboSupport @goibibo @ExcelResorts
@jaagograhakjago

[Vayu Mishra @VayuMishra31356]

Dear @jagograhakjago @consaff @GoI_MeitY @CyberDost @CMOfficeUP @PMOIndia @tourismgoi @gssjodhpur @cybercrimeCID @DGCAIndia @Goibibo,

How long will customers continue to suffer because of such travel booking frauds in the name of “customer service”?

I booked a Family Suite, paid the full amount in advance, and later discovered that the booking shown by the app was either downgraded or not even properly confirmed with the hotel. Despite raising cancellation & refund requests more than 48 hours before check-in, my refund was denied without any accountability.

Customers are being trapped between false confirmations, misleading room details, and scripted responses while companies hold their hard-earned money.

I may file a case through consumer court for the losses and mental harassment caused to me, but strict action against such practices is much needed so that no other innocent customer gets deceived in the future.

I appeal to the authorities and cyber crime departments to investigate these practices seriously and hold such platforms accountable.

I have all proofs including booking details, hotel confirmation denial, cancellation request timestamps, escalation records, and call recordings.

#bycottgoibibo #bycottGoibibo #ConsumerRights #TravelFraud #RefundScam #CyberCrime #OnlineFraud #JagoGrahakJago #ConsumerCourt
@GoibiboSupport @Goibibo_Support
@ExcelResorts

[Vayu Mishra @VayuMishra31356]

You can send this as a strong and professional reply along with the screenshot of your cancellation/refund request from 24 May:

Dear Nikhil,

Who is actually responsible for this entire mess created by Goibibo?

I booked a Family Suite and paid the full amount in advance, but later I was informed that the booked room was either downgraded or not even properly confirmed with the hotel. This is clearly a failure from Goibibo’s side, not mine.

What is even more shocking is that I had already raised the cancellation and refund request on 24 May itself, which was more than 48 hours before the check-in date of 26 May. Despite informing your team well in advance and escalating the issue immediately after discovering the discrepancy, my refund request is still being denied.

Please explain:

* Why should I bear the loss for a mistake committed by Goibibo?
* Why is my money being withheld despite prior cancellation and escalation within the allowed timeline?
* Why was a misleading booking confirmation shown when the hotel itself denied proper confirmation?

This is looking like real fraud in the name of customer service and customer support. I have all the proofs with me, including:

* Screenshot of cancellation/refund request raised on 24 May
* Booking details of the Family Suite I originally booked
* Details of the downgraded room shown later
* Call recordings with the hotel where they clearly denied the booking confirmation
* Escalation timestamps and conversation records

I request immediate refund processing instead of repetitive template responses. Otherwise, I will be forced to escalate this matter further through consumer court and legal authorities.

Attached: Screenshot of cancellation/refund request dated 24 May.
@GoibiboSupport
@Goibibo_Support
@goibibo
@ExcelResorts

[swapnadeep pathak @swapnadeeppath6]

#AskStar
Suresh Bhai aapne MSD se pahle hi IPL se retirement kyu liya

[Pranav Pathak @PranavP3954]

"Disappointed with Grover Motors Bareilly & Tata Motors! New Tata Punch delivered with quality issues. No inspection done before delivery! Poor customer service added to frustration. @TataMotors @GroverMotorsBLY #TataPunch #QualityIssue"

[Pranav Pathak @PranavP3954]

"Extremely disappointed with the service at Grover Motors Bareilly! The staff were rude, unprofessional, and made me feel uneasy. But what's worse is the quality issues with my brand new Tata Punch! Within 30 minutes of delivey... #TataPunch #QualityIssues #GroverMotorsBareilly #

[swapnadeep pathak @swapnadeeppath6]

#TataMotors #RatanTata

[swapnadeep pathak @swapnadeeppath6]

#TataMotors #RatanTata

[Pranav Pathak @PranavP3954]

"Disappointed with Grover Motors Bareilly & Tata Motors! New Tata Punch delivered with quality issues. No inspection done before delivery! Poor customer service added to frustration. @TataMotors @GroverMotorsBLY #TataPunch #QualityIssue"

[swapnadeep pathak @swapnadeeppath6]

@ShilpiSinghINC तुम चाटुकार थी और रहोगी हमेशा

[swapnadeep pathak @swapnadeeppath6]

@JaikyYadav16 आपके चाटुकार नेता को बकलोली के अलावा कुछ आता भी है क्या

[swapnadeep pathak @swapnadeeppath6]

@yadavakhilesh आपको केवल अपनी राजनीति करनी आती है बस क्या एक बार आपने उस शहीद के बारे में सोचा उसके परिवार के। बारे में सोचा

नहीं आपको तो नीचता की राजनीति करनी है
जबकि बो शहीद आपके ही राज्य से आता है
लेकिन आपको क्या आपको तो धर्म की गंदी राजनीति खेलनी है
बैसे देखा तो अपने भी