20+ days and @LGIndia is still unable to repair a refrigerator under service. Multiple technician visits, repeated failed repair attempts, no resolution, and now the assigned engineer doesn’t even answer calls. Customer care keeps giving the same assurances with zero accountability. This has been one of the worst after-sales service experiences I’ve ever had.
Complaint No: RNP260627060377
Is this the quality of service LG promises? I expect immediate intervention and a permanent resolution—not excuses.
#LGIndia #CustomerService #ConsumerRights #AfterSalesService #LG #PoorService
Tag these accounts:
@LGIndia@LGIndiaConnect@jagograhakjago@GoI_MeitY@consaff@CPCINDIA
@LGIndia I have already shared every detail multiple times via DM, phone calls, emails and through your customer care. Yet there has been no action.
It has now been over 21 days since my complaint (RNP260627060377) was registered.
No technician has visited.
No callback from LG.
No email response.
The assigned engineer does not answer calls.
Customer care has stopped responding.
Please stop asking me to send DMs repeatedly and assign a senior escalation manager to resolve this immediately. This is a complete failure of LG’s after-sales service. I expect a resolution today.
Senior LG leadership
I couldn’t verify any official X (Twitter) accounts for LG India’s Managing Director or Board members. I don’t want to give you incorrect handles or tag unrelated people.
From LG’s official disclosures, the current leadership includes:
Hong Ju Jeon – Managing Director
Dongmyung Seo – Whole-time Director & CFO
Daehyun Song – Chairman (Non-Executive)
As far as I can verify, none of them have publicly verified X accounts that I can confidently recommend tagging.
Instead, tag these official/public authorities:
@LGIndia@jagograhakjago@consaff@CPCINDIA
Dear @LGIndia, this is beyond unacceptable.
It’s now been 21+ days since I raised my refrigerator complaint (RNP260627060377). Another day has passed and there has been ZERO update.
❌ No technician visit
❌ No phone call
❌ No email reply
❌ Customer care doesn’t answer
❌ Assigned technician doesn’t answer
Your customer service has completely failed. Stop sending automated messages and take responsibility. Is this how LG treats customers after taking their money?
I demand an immediate resolution or replacement. This matter will now be escalated to every consumer forum available.
#LGIndia #WorstService #ConsumerRights #AfterSalesService #CustomerExperience
Tag these verified/public accounts:
@LGIndia Official LG India X account)
@jagograhakjago@consaff Department of Consumer Affairs)
@CPCINDIA (Central Consumer Protection Authority)
@GoI_MeitY
It’s now been another 2 days since your last assurance, and there has been absolutely no update. No technician has visited, no one has contacted me, and my refrigerator remains unrepaired. This complaint has now been pending for over 20 days. This level of negligence and lack of accountability is completely unacceptable. Please stop sending automated responses and provide a concrete resolution with a confirmed engineer visit today. If this is not resolved immediately, I will be forced to escalate the matter before the National Consumer Helpline and other appropriate consumer forums. Complaint No: RNP260627060377. #LGIndia #PoorService #ConsumerRights
It’s now been another 2 days since your last assurance, and there has been absolutely no update. No technician has visited, no one has contacted me, and my refrigerator remains unrepaired. This complaint has now been pending for over 20 days. This level of negligence and lack of accountability is completely unacceptable. Please stop sending automated responses and provide a concrete resolution with a confirmed engineer visit today. If this is not resolved immediately, I will be forced to escalate the matter before the National Consumer Helpline and other appropriate consumer forums. Complaint No: RNP260627060377. #LGIndia #PoorService #ConsumerRights
20+ days and @LGIndia is still unable to repair a refrigerator under service. Multiple technician visits, repeated failed repair attempts, no resolution, and now the assigned engineer doesn’t even answer calls. Customer care keeps giving the same assurances with zero accountability. This has been one of the worst after-sales service experiences I’ve ever had.
Complaint No: RNP260627060377
Is this the quality of service LG promises? I expect immediate intervention and a permanent resolution—not excuses.
#LGIndia #CustomerService #ConsumerRights #AfterSalesService #LG #PoorService
Tag these accounts:
@LGIndia@LGIndiaConnect@jagograhakjago@GoI_MeitY@consaff@CPCINDIA
Dear @mybmc@AshwiniBhide@CPMumbaiPolice@MTPHereToHelp@mybmcWardHE
Khandwala Lane Vakola blocked nightly by illegally 200+ parked autos in entire stretch of lane. Emergency Veh can’t enter Fire Brigade BKC has documented access problem Multiple complaints. Zero lasting action
Delivered rotten chicken via @Swiggy from Good Filipino Burger. This is unacceptable & dangerous.
My son already consumed part of it. When raised, your customer care (Mgr Yash & senior team) ACCEPTED it was spoiled but had ZERO solution or accountability. Is this the food safety
Delivered rotten chicken via @Swiggy from Good Filipino Burger. This is unacceptable & dangerous.
My son already consumed part of it. When raised, your customer care (Mgr Yash & senior team) ACCEPTED it was spoiled but had ZERO solution or accountability. Is this the food safety