Swaraj Newar

[Swaraj Newar @swarajnewar]

@elonmusk @bojrick0426

[Swaraj Newar @swarajnewar]

@OnePlus_IN time and again!
Your customer support is supposed to help people resolve their technical issues. Not assisting your customers especially during warranty periods tells a lot about how much your company cares.
#oneplustv #customersupport

[gunjan mehra @gunjanmehra19]

I purchased a OnePlus TV in July 2022 and was extremely disappointed with their customer care services. Despite the product being under warranty, they failed to provide any service when I reported the issue first time in Sep'22 and thereafter several times.
@OnePlus_IN

[Swaraj Newar @swarajnewar]

@Rixhabh__ @bojrick0426

[Swaraj Newar @swarajnewar]

@bojrick0426 @AnalystHere @HarshM3008 5K for Antarctica is a steal!

[Swaraj Newar @swarajnewar]

@bojrick0426 @mattshumer_ Gotta give this a try!

[Swaraj Newar @swarajnewar]

@AkasaAir taking it one sky-high-mile at a time.
Huge shoutout to the cabin crew for the great hospitality and a smooth 3+ hour flight!

[Swaraj Newar @swarajnewar]

@GeoRebekah @elonmusk Gandhi*

[Conrad K Sangma @SangmaConrad]

Shillong based author, Mr. Salil Gewali presented me with his globally acclaimed book ‘Great Minds of India’ that has been translated into 13 languages.

So glad to release the German edition of the book. Certain it will be an insightful read. My best wishes to Mr. Gewali

[Swaraj Newar @swarajnewar]

@IndiGo6E I've shared the details via DM.

[Swaraj Newar @swarajnewar]

@IndiGo6E shame on you! 
Require prompt attention.
Travelled on 22 July Pune-Chennai-Guwahati. PNR GT8KUX.
3 kgs of edible items missing from my luggage.
How can one trust when there are staff members stealing items?
How dare you loot your travellers?
@AAI_Official
@MoCA_GoI

[Swaraj Newar @swarajnewar]

@IndiGo6E Moreover, how can one know if items have been stolen from one's bag. No one opens up their luggage in the airport to check for missing items.
Don't come up with legal jargon to cover up your mistakes.
This is a very serious issue and it won't be taken lightly.

[Swaraj Newar @swarajnewar]

@IndiGo6E If that's the case, why do you zip lock bags after screening them. They're not supposed to be opened after they're zip locked. And with this logic, are you saying that every passenger should open their luggage and check for missing items each time they land at the airport?

[Swaraj Newar @swarajnewar]

@IndiGo6E followed up with customer care 10 hours ago and no response from your representatives.
Just shocked as how lightly this issue is being taken considering that this way, any staff member can steal anything without any repercussions!
@AAI_Official
@aairedner
@MoCA_GoI

[Swaraj Newar @swarajnewar]

@slice_cares Sent a copy of FIR. Do take it forward from there.

[Swaraj Newar @swarajnewar]

Day 7 of Slice debacle
No progress in resolving the issue. Been asking @slice_cares @sliceit_ for a transaction report of all the fraudulent transactions in order for me to file and FIR but all I get is automated replies even after having spoken over the phone..are you SERIOUS?

[Vidhi Mehra @mehra_vidhi]

@swarajnewar @slice_cares @sliceit_ @rajan_bajaj what the f. How do you else such incompetent people or may be you are too busy with @IPL to care about card hacks and your customers. @PMOIndia @RBI @Cybercellindia @cybercell_cgp

[Vidhi Mehra @mehra_vidhi]

@swarajnewar @sliceit_ @rajan_bajaj @RBI @narendramodi - are u aware of the ground realities of how ur company functions.Just "starting" a startup & doing some PR doesn't make u worthy.the guy has reported a fraud transaction and your team is being so useless.Can't handle a business, don't start one.

[eXcess @excesscaliber]

@swarajnewar @sliceit_ Same here. Transactions occurred on slice. Pathetic customer support. First they alleged, there are virus and spywares on my mobile! Next they asked me to report to cybercrime (which I did). But the question is why report when there is a bug in their system?

[Swaraj Newar @swarajnewar]

@eXcess24723043 @sliceit_ Exactly, they refuse to acknowledge that there is a blatant fault in their systems. @sliceit_ @slice_cares . I've been doing such transactions with my other cards for ages and there has never been such an incident reported.

[Swaraj Newar @swarajnewar]

@sliceit_ there has been 11 unauthorised transactions debited from my Slice card account for 46770 INR which was NOT made by me.

Transactions happened from 1:14 am till 2 AM 26th March.

Trying to reach out to customer service and it's says, "currently unavailable"

[Swaraj Newar @swarajnewar]

@slice_cares @slice_cares @sliceit_ I've spoken to your customer support who claims that the customer support is always available, but upon checking/calling I STILL cannot reach them. Can you give me a single point of contact who can resolve these issues once an for all?!