When asked about my lost luggage, the manager @iberia told me “it’s August and everyone is on vacation, so it might be a while before your luggage is found." How is this okay @Iberia_en??? What does @Iberia_en have to say about this?
# of times @Iberia_en employee hung up on me while I was trying to get information: 5
# of times an @Iberia_en employee blamed another employee for not correctly searching for my suitcase: 3 How is this acceptable @Iberia_en?
# of calls I made to @Iberia_en lost luggage department: 23
# of visits I made to @Iberia_en ’s lost luggage desk at an airport: 9 # of times I was told my bag would be delivered within 24 hours: 6
I flew @Iberia_en and the airline lost my luggage—and still has not found it. It’s been 8 weeks, @Iberia_en has provided NO consistent information as to its whereabouts. @Iberia_en do you have anything to say about this?
@Iberia_en my luggage has been lost for a week. I keep calling and speaking to people who tell me different things. What's the way to best find it? Help!!!
Help! @Iberia_en my luggage has been lost for a week. The system seems broken as every time I call there is nothing that the person can do. Can you help me find it?!