@united flight was supposed to take off at 6:35pm and now it is delayed until 10p because they do not have a plane. How do you take our money and not have a plane scheduled. This is ridiculous and unacceptable.
I have been on the phone with @Chase customer service and it is absolutely horrible! They refuse to give me a refund for my flight that they have made 4 changes to,location of airport being one of them Thinking I need to switch to @AmericanExpress since they offer premium service
@rtrhelp Too late for most of us who needed clothes we ordered (4+ weeks in advance). Might you have warned us all we wouldn’t get our orders? This is so disappointing. Every complaint is met with a “we’ll DM you.” Get a canned DM and then crickets. This is shocking for a co this large