Tom Symonds

[Tom Symonds @symonds_tom]

@sainsburys receipts barriers are a terrible idea: frustrate customers, increase waste & puts staff under more pressure, all in an attempt to reduce theft - which I fail to see this helping. The solution should be more security and staff watching the camera & tills #ReceiptGate

[Tom Symonds @symonds_tom]

@RoyalMailHelp I'm still waiting on a parcel delivery despatched on 12th Nov. Last update on tracking is "In Transit" on 21st Nov. What can I do to find out more information? Thanks

[Tom Symonds @symonds_tom]

@RichmondRunFest Thanks! Would I need to run it again virtually? It's a loooong way 😃

[Tom Symonds @symonds_tom]

After 4 months of hard work training, I ran an adapted version of the #RichmondMarathon route to achieve a new PB 🎉 Any chance of getting a medal @RichmondRunFest? 😉 It was good to see other runners on the course & great support from the public #TheShowMustGoOn

[Tom Symonds @symonds_tom]

@RichmondRunFest Disappointed about the marathon? Join us on the unofficial run on Sunday morning, inspired by the original route:
https://t.co/ZTgRXse8Sq

[Tom Symonds @symonds_tom]

@RichmondRunFest Disappointed about the marathon? Join us on the unofficial run on Sunday morning, inspired by the original route:
https://t.co/ZTgRXseGHY

[Tom Symonds @symonds_tom]

@buckleypete @RichmondRunFest I've put together an adapted version of the official route that starts at Kew Bridge, skips Kew Gardens, and has a slight extension through Bushy Park to make it a marathon distance:
https://t.co/ZTgRXseGHY

[Tom Symonds @symonds_tom]

@RichmondRunFest There are ways to be respectful & avoid cancelling the event. Feels unfair on us runners who have been training for months. If the run does not go ahead I will run a similar route starting at Kew Bridge @ 8am on the Sunday. I'll share details if others would like to join

[Tom Symonds @symonds_tom]

@qatarairways flight tomorrow with wife & 3yr old daughter only single seats available. Phoned customer services told we have to pay for chargeable seats to sit together. It's going to be a fun flight for the people sitting next to a 3yr girl while parents elsewhere in the plane

[Tom Symonds @symonds_tom]

@Ryanair tell you multiple times via email to arrive 2.5 hours before departure, but check in doesn't open until 2 hours before the flight. A plane full of people are now standing around waiting 30 mins for the check in to open #Ryanair #poorcustomerservice

[Tom Symonds @symonds_tom]

@symonds_sam @cathaypacific You're not alone with this @symonds_sam the @BBCNews have been writing about this too! I hope the @foreignoffice helps you out #coronavirus #newzealand #Stranded

[Tom Symonds @symonds_tom]

@GoZwift Tour de Zwift start times are terrible for those in UK/Western Europe who want to ride before work (only rides are 5am & 9am GMT), yet there are rides every half an hour from 5pm. Please can we get more morning rides (e.g. 6.30-8am) #zwift #TDZ2020

[Tom Symonds @symonds_tom]

@British_Airways have now been waiting almost a month to hear back about a #claim. Tried to call, your automated response says you're busy and cuts off call #NotGoodEnough #BA

[Tom Symonds @symonds_tom]

@British_Airways Thanks for getting back to me, but that's pretty vague. The auto email response says "you should hear back from us shortly" and now its stretching the definition of shortly. Can you give me a better idea of timescales? A day/week/month? How long does it normally take? Thanks

[Tom Symonds @symonds_tom]

@British_Airways it's been 10 working days since submitting a claim and I still haven't heard from you. Phone customer service, on hold for 20 mins, then told I need to be put through to another line with 45 min wait, and no direct contact number #PoorService #britishairways

[Tom Symonds @symonds_tom]

You know you're a master of @WordsWFriends, when you're better than the word radar 😉 #itsbroken

[Tom Symonds @symonds_tom]

@TfL central line rail replacement service = #chaos. Why run so many double decker buses from White city to Ealing when plenty of normal buses?! The popular route is running on infrequent single decker buses that people can't get on and have no alternate options!

[Tom Symonds @symonds_tom]

@toadmeister How can you compare the two?! If the referendum was 66.4% in favour of voting leave I could accept the result, but there wasn't a clear winner. With the Brexit referendum there wasn't a clear mandate that the public were voting for. This on the other hand was much clearer

[Tom Symonds @symonds_tom]

@UKEnterprise picked up a rental from Hamzah Bulale from your Heathrow location this evening and he was an absolute pleasure to deal with. Top class customer service, an absolute gentlemen! Please give him a pat on the back for me