@RelianceDigital@Sahil7360 Hey Sahil, Did you get a call? I never did. I always have to call after waiting for like 25-30 mins on IVR. And when connected to an agent they would always inform 24-48 hours timeline for fix but it never happens. I've been following up with these guys since the 1st of March
@RelianceDigital@_VOID_NULL_VOID This is just the beginning of the vicious cycle. I hope you've not purchased their ResQ plan. Because they'll never honour it.
@RelianceDigital@raghavabarkur This is how they operate. The ResQ plan is a scam. Their extended warranty is a scam. I've suffered like countless other customers buying it. Once you create a request, your request will not be handled for ages and you'll end up calling the support who'll then quote 24-48 hrs SLA
@RelianceDigital@PareshGandhare Reliance ResQ is a scam. Same happened with me, with only difference is that my request is still in open state with no resolution. Have posted multiple tweets, multiple calls with no resolution since 1st of March. Please do not buy ResQ plans at all cost.
I've lost the count of tweets I posted for the service request which was raised on 1st March, followed by complaint and countless calls to customr service and my issue still remains unresolved. Fantastic customer service by @RelianceDigital@RelianceResQ#consumerights#scamster
@RelianceDigital@aayushi155 I'm still waiting for you guys to respond on the service request raised on 1st March with a complaint already logged with no resolution. @RelianceDigital
@RelianceDigital@ASTERIZER Hi Ashutosh, how many tweets do I need to post before you can address the concern I raised on 1st March with multiple follow up and complaint
@RelianceResQ Raised service request #4703445 with Reliance ResQ.
Technician visited and confirmed gas leakage, said approval was needed and promised 24 hrs resolution.
Itโs now 8+ days, no follow-up, and daily calls only result in false assurances.
(1/2) #pathetic
@RelianceDigital Why in the world you are unable to assign a technician to refill the gas?? Why you guys are so irritating to deal with. Why do I have to call your support and spend time on X to write a tweet. Who do I write further to get support or refund