Tim Taylor

Director of Customer Services at South Yorkshire Passenger Transport Executive.

[Tim Taylor @SYPTE_Tim]

@TravelSYorks @SCSupertram Dug this one out of the SYPTE archives too, the more observant will notice that it's a mock-up!

[Tim Taylor @SYPTE_Tim]

I remember the network being built! (Showing my age slightly).

[Travel South Yorkshire @TravelSYorks]

Today we're celebrating 25 years of the #Sheffield @SCSupertram 🎉🚋 We'll be sharing some of our favourite old and new tram pictures with you over the next few days - which show the tram in all its glory: https://t.co/HtBXBIQnkO #Supertram25

[Tim Taylor @SYPTE_Tim]

@dnwx @iamlauraann_ @FirstSouthYorks Hi there, make sure you have the latest version of the App, think it was in the latest update!

[Tim Taylor @SYPTE_Tim]

@UKYPRotherham @TravelSYorks @Rotherham_YC @RU_CST @RMBCPress @UKYP_Amaan @return_of_dmc @Matt_earlyhelp @DonYouthCouncil @SheffieldYC @BarnsleyYC @sarahbellamyYW @RmbcSafety Great to have you there, really good session talking about local services. Looking forward to the next one!

[Tim Taylor @SYPTE_Tim]

@TravelSYorks @StagecoachYrks @SCSupertram Great news for commuters! Get your tickets in advance and speed up boarding times.

[Tim Taylor @SYPTE_Tim]

@DrGillow @FirstSouthYorks @RASAcademy @TravelSYorks @TSYalerts Sorry to hear this @DrGillow, please DM me your contact details and I’ll get a complaint logged for you with @FirstSouthYorks

[Tim Taylor @SYPTE_Tim]

Thanks to our team helping out this evening during this day of heavy and sustained rainfall. Great work 👍

[Travel South Yorkshire @TravelSYorks]

Tram Train marks one year of service today, as well as reaching one million passenger journeys! Thank you for travelling 🚋😍🎉 #1YearofTramTrain https://t.co/lMxTDLLGWf

[Tim Taylor @SYPTE_Tim]

@BrentWoods @TravelSYorks @FirstSouthYorks @TSYalerts Thanks Brent, followed too.

[Tim Taylor @SYPTE_Tim]

@BrentWoods @TravelSYorks @FirstSouthYorks Hi Brent, I'll chase and update for you. In the meantime it would be easier for us to deal with this if we raise a formal case for you. Can you either DM me your email address and we'll sort it for you or call @TSYalerts team on 01709 515151 and log it with them. Kind regards Tim

[Tim Taylor @SYPTE_Tim]

It might be a grey and dreary start to the week here in South Yorkshire but it's also the start of National Customer Services Week! I'm doing a twitter takeover on @TravelSYorks tomorrow at 12pm so please feel free to send me your questions! #NCSW2019

[Travel South Yorkshire @TravelSYorks]

Got a question about our Customer Charter? Ask Tim, our Director of Customer Services. He’s taking over @TravelSYorks Twitter at 12pm on Tuesday 8 October. #TweetTim #NCSW19

[Tim Taylor @SYPTE_Tim]

@BrentWoods @TravelSYorks @FirstSouthYorks I will also speak to @FirstSouthYorks and ask them to ensure drivers are aware of the issues. Please also let me know if there are any further problems.

[Tim Taylor @SYPTE_Tim]

@BrentWoods @TravelSYorks @FirstSouthYorks Good morning Brent, apologies for the delays in the temporary stops. I have chased and our team and @SheffCouncil are attending site today to ensure they are placed in a safe location and identify a permanent locaation also.

[Tim Taylor @SYPTE_Tim]

@BrentWoods @TravelSYorks @FirstSouthYorks Good morning Brent, apologies for the confusion and problems this has caused. I have asked our infrastructure team to have temporary stops placed at the top of Whitehouse Road whilst we are waiting for the permanent stops to be installed. They should be in place today.

[Tim Taylor @SYPTE_Tim]

@LutheBlue @Bob_of_Hills Hi Lucy, I'm really sorry to hear of your experience at Hillsborough Interchange, it certainly doesn't sound good enough. I'd encourage you to log it as a complaint (either online or by calling Traveline on 01709 515151) or please DM me and I can help further. Thanks, Tim.

[Travel South Yorkshire @TravelSYorks]

⚠️ 🚌 Bus services in #SouthYorkshire are changing this weekend. You can check your bus and plan your journey online: https://t.co/QgYRrwZ9Dl

[Tim Taylor @SYPTE_Tim]

Had a fantastic afternoon yesterday with @BarnsleyYC at their Youth Voice Summit. Thanks to those that organised the event and great to some familiar faces but even better to speak and hear from some of the up and coming younger people of Barnsley. Keep up the good work!