@SingaporeAir Noted. I will not go to the airport on 15th Jan as per your advice and await rebooking, which should not incur any fee due to delayed response from the rebooking team. Please advice the team to send confirmation by today to avoid confusion and anxiety.
@SingaporeAir Please respond ASAP, I am due to do a PCR test but awaiting confirmation of my change which is less than 48hours away. What am I suppose to do?!! Booking request form was filled 4days ago!
@SingaporeAir Still no response from the department ? My flight is 24hours away and I don’t even know what to do?!I missed the PCR window thanks to no response from your department. This is totally unacceptable it’s way passed the SLA window for change. Please advice if I should go to airport?
@MAS are you planning on even flying from Phuket to KL? My flight has been cancelled twice now and causing visa issues, what are you able to offer and assure that it won’t be cancelled a third time ??
@SingaporeAir trying to change my booking online and it says “unable to process booking at this time. Please try again with a new flight search��. Please help?!
@MAS Return flight from Phuket to KL cancelled randomly on the 15th January. No options to rebook or modify, how is a return flight suppose to work if you don’t provide any options ?!!
@palacecinemas I have some prebought tickets expiring today; Have tried contacting support to see if they can be extended as we weren’t able to use them in lockdown. Could someone help? Thanks
@Officeworks massive fail. My delivery has been postponed 7times already; your system is so unpredictable and no sight of when it will actually be delivered!