Tabassum Khan

Sociology | AJK MCRC | Jamia Millia Islamia 🎓|
New Delhi |

[Tabassum Khan @tabassum_16]

Hello, I have already replied to the emails. But, the thing is no one is taking any responsibility. I have also visited your ROHINI HUB today, there Mr.Amit has told me that they have misplaced the NOC & RC. Then on what basis you have initiated the RTO TRANSFER ? You people come with new excuses every single day. But, so far no one has taken any responsibility for the facts hidden from me.

[Tabassum Khan @tabassum_16]

Escalation — Cars24 Complaint

@Cars24india @Cars24Support I purchased a car from Cars24 on 15 May 2026, relying on the vehicle information displayed on your app.

Your app clearly stated “No Accident History” and that no part was painted or repaired. However, I have subsequently discovered that the car has 2 previous accident histories and has had parts painted/repaired.

Additionally, the vehicle was sold to me without a Bank NOC letter which I got to know when I enquired as why the RC has yet not been transferred on my name despite being 3 months.

These are serious discrepancies in the information provided to a customer at the time of purchase. I want @Cars24india to explain how a vehicle with accident history and repaired/painted parts was represented on the app as having no accident history and no painted/repaired parts.

I request @Cars24india @Cars24Support to investigate this matter and provide a written explanation and appropriate resolution.

I am also escalating this matter through the appropriate consumer grievance mechanism.

@jagograhakjago @consumeraffairs @DelhiPolice
#Cars24 #ConsumerRights #ConsumerComplaint #CarPurchase #UnfairTradePractice

[Tabassum Khan @tabassum_16]

Sir, I have attached the screenshot for your reference. Please tell me where is it written that your documentations were completed on 17th August? The issue was how did you sell the car to me without the NOC from the bank? Why was the information not conveyed at the time of selling this car to me? Do you hold any accountability for that? Sooner or later I know the RC is going to be transferred on my name. But why did your sales team hide the crucial facts about this car from me? I need an answer for that.

[Tabassum Khan @tabassum_16]

@Cars24Support Your team is hell arrogant, they don't acknowledge any issue or mistakes done by them. Even they have the audacity to tell that it is not their concern and I can do whatever I want. So, rather than apologies fix this god damn attitude and work on the real issue.

[Tabassum Khan @tabassum_16]

You people have the worst kind of customer support. Absolute No accountability, no responsibility. Basic informations ( accident history, repair and repainted parts, NOC from bank) were not disclosed to me at the time of selling the car and now your person at the customer service telling me that it is not her concern to address the issue.

You have been making a Fool out of your customers. But, I am not going to let it go like this. Will fight whatever it takes to make you people accountable for hiding facts of the car.
@Cars24Support #Scam #Scammercars24

[Tabassum Khan @tabassum_16]

Sir, a person Mr. Kamal Bhati from your team who was assigned for the concerned issue came up with the explanation which I clearly denied. Now, he is not answering my calls or providing any solution to this issue. Still awaiting for his reply!

If that is how it is going to be, I am afraid I have to explore the legal options that are available to me.

Kindly come up with solution at the earliest.

[Tabassum Khan @tabassum_16]

No sir, your team is not addressing my concern. I have clearly mentioned the discrepancies done from your end yet your team is only concerned about the RC not being transferred.

You have to acknowledge the fact that your sales team at the CARS24 Rohini Hub has hide the crucial facts about the car history and the missing paper work. I demand strict interference on this issue else I might explore some legal action on your company.

[Zafar Choudhary @ZafarChoudhary_]

Ashutosh, the other Rana, is a favourite. This is an old video but sounds current for any day you want to listen in.

[Dalai Lama @DalaiLama]

Fundamentally human beings are the same. Imagine being lost in some remote place and suddenly seeing someone coming towards you over the horizon. You wouldn't care about their race, nationality or religious faith, you'd be filled with the joy of encountering another human being.