Rachel

🏴󠁧󠁢󠁳󠁣󠁴󠁿 🍸 ☕️ ✈️ 🍜 🎸 📷 all views my own ✌🏼 💁🏼‍♀️

[Rachel @tallgingerone]

@santanderukhelp can you please tell me how it’s acceptable that I was on the phone for an hour regarding a name change for you to then hang up on me? #seething

[Rachel @tallgingerone]

@Ryanair hello I’m trying to seek help for a family member. They missed a flight at Berlin airport with checked in bag that was offloaded. Where can they collect it?

[Rachel @tallgingerone]

@ITFCFerry @Ryanair Have you by any chance lost a bag?

[Rachel @tallgingerone]

@easyJet @GLA_Airport hello, can I ask how long before a flight do the easyJet desks open? Is it 2 or 3 hours? Thanks x

[Rachel @tallgingerone]

@AvantiWestCoast hi there I want to make a change to my seat to sit next to my mum who’s booked separately to me, when I try amending it says ‘no more seats’ but if I go through to buy a new ticket I can choose the one I want it’s available. Can you help? Thanks

[Rachel @tallgingerone]

@EDI_Airport poor start to the new relaxed restrictions. Waited a ridiculous TWENTY minutes for a singular sun cream to be tested left to bolt to my gate, stressful start to the holiday

[Rachel @tallgingerone]

@MyGlasgowCC could an uplift of this on street bin be arranged from robroyston church 34 saughs drive g33 1hh it’s absolutely stinking

[Rachel @tallgingerone]

@marksandspencer It’s an online order that was partially paid for with a voucher but arrived damaged so wanted to exchange for the same item in store, it’s just the email confirmation I have

[Rachel @tallgingerone]

@marksandspencer hi there was wondering if there are still issues in store? I tried to do an exchange yesterday and the store couldn’t do it. Was going to try again tonight but wanted to check before I make the journey. Many thanks

[Rachel @tallgingerone]

@easyJet been sitting on flight EZY3261 EDI to Berlin with minimal updates from the crew, apparent issue with water drainage. Could the crew be prompted to update passengers? Departure was meant to be 0650

[Rachel @tallgingerone]

@MyGlasgowCC Except your website hasn’t been updated to show the grey bin collections at all so this is what we are going by?

[Rachel @tallgingerone]

@MyGlasgowCC how are we meant to know what our bin days are going forward? Saughs drive g33 1bn our leaflet with a calendar for the year said grey only today but they’ve been around taking blue bins that people put out on a whim?? There’s been 3 bin lorrys out today for one bin

[Rachel @tallgingerone]

@BankofScotland hello, can I check if your bishopbriggs branch is open as usual? Google says temporarily closed. Many thanks

[Rachel @tallgingerone]

@GLAChristina hi there hope you’re well, was wondering what your SLA is on getting back to constituents as I emailed on 08/01 and haven’t seen a reply? Many thanks

[Rachel @tallgingerone]

@currys hello I’ve got an open enquiry as you’ve redeemed a high value gift card when the transaction didn’t go through and haven’t refunded me yet this is urgent can someone help

[Rachel @tallgingerone]

@ScotRail Just to say there’s been no announcements on the train to passengers who are going to Dundee we are none the wiser and have found this out from Twitter…

[Rachel @tallgingerone]

@ScotRail we are currently on the delayed 1112 from Glasgow Queen street to Dundee. Hearing rumours service till be terminated at Perth but no announcements will the service continue to Dundee? Thanks

[Rachel @tallgingerone]

@ScotRail morning; lifts are out of order again at robroyston station

[Rachel @tallgingerone]

@quizclothing just wanted to pass on a massive thank you to Rebecca at the Glasgow fort store for ordering me in a pair of shoes for my wedding that were out of stock. Fab service 🤍

[Rachel @tallgingerone]

@ScotRail does this update mean the temporary timetable will revert back? Or is there a separate dispute Train drivers accept pay deal to end strike action https://t.co/YfDoiKUZ30