Tanish

making, breaking, and learning things.

[Tanish @tanishsidhu]

Sharing my first X Article today, about my recent work at TriageAI and a question that’s really stuck with me as AI-native products evolve: what does it actually mean to trust an AI system? https://t.co/th1kCWB9T2

[Tanish @tanishsidhu]

There’s no way a guy with that much passion for work stays out of the game for long.

Jensen isn’t built for chilling his way into oblivion. He will make a comeback.

[prayingforexits 🏴‍☠️ @mrexits]

Jensen Huang on the work life balance it takes to win

[Tanish @tanishsidhu]

Sad ending to a legendary run, but he made his own bed.

[The Spectator Index @spectatorindex]

BREAKING: NVIDIA CEO Jensen Huang resigns

[Tanish @tanishsidhu]

Unpopular opinion, but I LOVE side chats in Codex.

Makes it so much easier to continue the plan of action in the main chat and ask about clarifications and explanations on the side.

[Tanish @tanishsidhu]

@AmazonHelp Sure, I have cancelled the booking as per instructions, but I am not sure how is this not the same as raising a request from your @makemytripcare powered travel support line in India. Either one of you (or both) are at fault here, and need to sort this out.

[Tanish @tanishsidhu]

Just when I thought Cleartrip’s customer support was bad, @makemytrip and @amazonIN customer support is even worse.

@airindia cancels my flight. I open a case with Amazon Flights and MakeMyTrip for a full refund, they ask me for 24-48 hours (we’ve been here before), and as expected they breach the deadline and the refund update never arrives, so I call.

First call drops on hold. Next agent says "full refund except convenience fee", I agree. Only THEN: the first domestic leg won't be refunded because it's a different PNR.

However, my itinerary was ONE booking. They split the PNR, the airline cancelled the middle leg, and now somehow I am bearing the loss for a flight that I can’t even take?

So I asked for a written confirmation by email, but get this: their agent on the phone flat out REFUSES to send email confirmation and tells me that to "record the call yourself". A blatant disregard of the customer’s concern - and he seemed very comfortable behaving this way too, almost as if he understands the company he works for.

I am certain that this is not how customer support and refunds should work. @MoCA_GoI

[Tanish @tanishsidhu]

@makemytripcare Sent. I look forward to a resolution on this, along with an explanation on why would you train your agents to refuse to send out email confirmations? Is that a general MMT policy or just a particular agent not doing his job as he’s supposed to do?

[Tanish @tanishsidhu]

I was very excited about the new unified X subscription, but a weaker model and atrocious usage pool has left Cursor unusable at this point. Not to mention that as a base paying user you basically have to pay $10 more than ChatGPT / Claude. On paper you do get X, Grok Bot in addition to it all, but its barely usable with those limits.

I think they not only need to drop a stronger model and fix those limits, but perhaps they should also introduce a new $20 plan, either replacing the $30 plan or leaving either X or Grok Bot out of it.

But Cursor as a product, which I have been a fan of since day zero, is sadly not adding much value today.

[Tanish @tanishsidhu]

AI space is calm seas right now, we need a model to drop soon to stir things up again.

[Tanish @tanishsidhu]

Notion as my centralized context hub has been a game changer. I no longer worry about switching tools because my context stays in one place.

Even my personal AI agents now read from and write to Notion. I’ve started asking Instinct to create shareable content directly in Notion pages. It’s so much easier to share, collaborate on, and find those documents later.

And the flexibility is incredible. Unlike my previous setup with Obsidian, I’m no longer limited to Markdown files. I can organize knowledge using databases, tables, charts, and much more. I can even turn specific conversations into Notion pages for coworkers to collaborate on - something that I do often and encourage others to do as well.

But what makes this even better is that the context isn’t just structured for AI to consume. It’s genuinely easy for me to navigate, read, edit, and manage as a human.

Notion might genuinely be one of the most valuable products in the AI space right now - not a paid promotion or anything. I just genuinely love what they’ve built.

[Notion @NotionHQ]

Give your agent this setup prompt. Then it will save what it learns from your conversations into Notion.

ChatGPT → https://t.co/NWjDIYwKc5
Claude → https://t.co/uqYmieG3Qt

For other agents, paste: "Help me set up Notion as my context system using this guide: https://t.co/av7BdYi3t9"

[Tanish @tanishsidhu]

Did you just say “customer support”? You do not have the slightest idea how that works. I handled the support for myself throughout this ordeal. If it means anything, you should rather pay ME for that service. None of the other things you mentioned should cost the amount it does today, especially for a booking that was not fulfilled and reversed later. Let’s be real, you are essentially exploiting the grey areas of the aviation laws, and I don’t blame you. Hate the game not the player.

[Tanish @tanishsidhu]

@Cleartrip is quick to take your booking and "convenience fee". Need help after the airline cancels a flight? You will end up chasing them through DMs, unanswered emails and deadlines that keep moving from 24 hours to 48 hours to another 48 hours.

After more than a week of this, no replacement itinerary. Just a refund offer excluding the convenience fee. Convenient for whom? Definitely not for the passenger.

The sad part is that this isn't just about one company. This is a system designed to be exploited. Indian lawmakers and regulators should be closing these gaps, not leaving customers to fight every step themselves. It’s surprising to me that this happens to hundreds and thousands of people every day in India, and the aviation ministry does nothing to regulate this. Almost as if this is a deliberate attempt to trick people into the “non-refundable fee” trap even when it’s not even the passenger’s fault.

Where's the accountability? @MoCA_GoI

[Tanish @tanishsidhu]

Indian aviation laws are an absolute joke.

Booked a flight to India over a month in advance. A couple of weeks later @airindia decides to cancel the Vienna-Delhi leg of my journey. Surely @Cleartrip can sort out an alternative?

Seven days later, I've had a world tour of their deadlines: 48 hours, 24 hours, another 48 hours. Sadly, deadlines are the only things travelling.

Then they stop replying to emails, so I'm calling on international roaming. Paying extra to chase a service I've already paid for.

The grand finale? No rerouting options. Just a "full refund".

Except they keep the convenience fee. The convenience fee. For this experience. Apparently the inconvenience is complimentary.

And I'm told I have to explicitly request the refund to get it. They cancel a leg, I do the chasing, and even getting my money back needs homework.

What does a refund do for me now? I booked over a month ahead to avoid last-minute prices. Now it's basically: sorry about your trip, here's your money back, go pay today's prices yourself. The refund returns the old fare. It doesn't pay for the replacement.

I think the laws around aviation needs to be stricter in India, otherwise these companies will continue to scam people.

[Tanish @tanishsidhu]

@nikitabier

[Tanish @tanishsidhu]

Stop lying, your DM and “details” are meaningless.

Let’s talk about facts. You state that the convenience fee covers "customer support services". What does your policy say when those services fail the customer?

My emails and DMs went unanswered for days, the case kept dragging on, and deadlines kept moving. What does your policy provide for the inconvenience and time wasted because of this handling, apart from a meaningless apology?

A feedback form is not a remedy either. It does not answer these questions or undo the inconvenience caused.

Please identify the relevant policy and explain what remedy Cleartrip provides for these service failures. If your position is that you retain the fee regardless of how the customer is treated, and offer nothing beyond an apology and a feedback form, then you can clearly see for yourself how stupid that sounds.

[Tanish @tanishsidhu]

@skyyreturns He was in such a groove, I wish it was a bit more longer. 🤌🏽

[Tanish @tanishsidhu]

@MoCA_GoI - @airindia offered me specific replacement flights in writing this morning. Hours later, their case team says no alternative is available, refund only.

Same airline, same booking, opposite answers. How is a passenger supposed to plan around this? I have wasted over 10 days chasing @Cleartrip and @airindia, and I am stranded internationally without any flight arrangements 4 days away from the day I am supposed to fly.

A complete mockery of the Indian aviation and consumer laws. I am glad that I put this out publicly for the rest of the world to see how ridiculous Indian travel services are.

The only thing that I’d say I have gotten back from this experience is enough evidence to file a lawsuit against these scammers.

[Tanish @tanishsidhu]

Indian aviation laws are an absolute joke.

Booked a flight to India over a month in advance. A couple of weeks later @airindia decides to cancel the Vienna-Delhi leg of my journey. Surely @Cleartrip can sort out an alternative?

Seven days later, I've had a world tour of their deadlines: 48 hours, 24 hours, another 48 hours. Sadly, deadlines are the only things travelling.

Then they stop replying to emails, so I'm calling on international roaming. Paying extra to chase a service I've already paid for.

The grand finale? No rerouting options. Just a "full refund".

Except they keep the convenience fee. The convenience fee. For this experience. Apparently the inconvenience is complimentary.

And I'm told I have to explicitly request the refund to get it. They cancel a leg, I do the chasing, and even getting my money back needs homework.

What does a refund do for me now? I booked over a month ahead to avoid last-minute prices. Now it's basically: sorry about your trip, here's your money back, go pay today's prices yourself. The refund returns the old fare. It doesn't pay for the replacement.

I think the laws around aviation needs to be stricter in India, otherwise these companies will continue to scam people.

[Tanish @tanishsidhu]

@airindia - Based on this response from you I have provided my interest in moving forward with the booking. I do not want a refund, I just want to get to the destination, and I am fine with the proposed FRANKFURT and BOMBAY route. However, upon calling your support team on phone, they are denying to help me with the itinerary that you proposed.

@MoCA_GoI, at this point I have lost patience. Air India cannot even property communicate among their support teams properly and get this done, and @Cleartrip is just silent with no response or assistance. I need this sorted please, i cannot waste more time arguing with different teams, I am sure this is blatant abuse of consumer laws at this point.

[Tanish @tanishsidhu]

@airindia @Cleartrip Thank you for the DM with the alternate option availability from FRA and BOM route, I have responded to your DM, please share further details and next steps. Thank you @MoCA_GoI for stepping in. And @Cleartrip please coordinate with the airline.

[Tanish @tanishsidhu]

@MoCA_GoI @Cleartrip Can I get any update or closure on this incident, @MoCA_GoI, and @Cleartrip. I don’t want you to keep me hanging here as I need to fly to India soon and I still don’t know what to expect here.

[Tanish @tanishsidhu]

@MoCA_GoI @Cleartrip Shared.