Tanmay Srivastava

Product @ IndiaMART || Ex - Spinny || Wanderer || Poet

[Tanmay Srivastava @tanmay_writes]

@makemytripcare 48 hours is what Indigo committed to refund the money to you guys in. And you'd want 48hours to check this alone?
@IndiGo6E would recommend if you help here @makemytripcare actually doesn't seem to care.

[Tanmay Srivastava @tanmay_writes]

Tell me booking with @makemytrip is trap without telling me.
Booked round trip NDLS-Bali via MMT on @IndiGo6E.
Indigo rescheduled the onward flight & cancelled the return flight & issues the refund.
@MMTSupport says I can't get that refund unless I cancel my whole holiday.🤯

[Tanmay Srivastava @tanmay_writes]

A really bad and unsafe experience - esp for a woman traveller. Is this the standard of service and safety you provide? @FlixBus_IN @FlixBus @FlixBus_AsstRep

[Tanmay Srivastava @tanmay_writes]

My wife had a horrible experience with @FlixBus_IN traveling from Ujjain to Gurgaon. Is that how you treat solo women traveller's?
1️⃣ The bus didn’t reach the pickup point.
2️⃣ She had to board another bus (number ending in 1609) to take her to the pickup stop, where she (cont.)

[Tanmay Srivastava @tanmay_writes]

misbehaved too. He kept a bottle packet on the seat and didn’t remove it until she shouted at him.
The pit stops have become shady and dirty af. No cleanliness, insects present, and broken latches in the women's washrooms. Very unsafe (cont.)

[Tanmay Srivastava @tanmay_writes]

@makemytripcare Did your SOP stop after asking for details? Such a shit state of affairs @makemytripcare @makemytrip

[Tanmay Srivastava @tanmay_writes]

No call support, no customer service available for chat.
And you dare charge platform fees even for cancellation, you buffoons?
@myntra @MyntraSupport

[Tanmay Srivastava @tanmay_writes]

@policybazaar @PBHelpDesk this is what you have stooped to now for pushing sales. @rajivsajja the culture has become a mockery of all regulations!
@FinMinIndia
@AshwiniVaishnaw sir - this is a classic breach of DPDPA. Kindly help.
@GoI_MeitY please look. This is concerning.

[Smrati Pahwa @SmratiPahwa]

Disappointing experience at @policybazaar
1/4 - All I did was cancel my appointment because I decided to renew my health insurance directly with the insurer. What followed was disturbing. My contact was passed on to their sales team without my consent. @irdaindia @jagograhakjago

[Tanmay Srivastava @tanmay_writes]

@bookmyshow_sup @bookmyshow @fafsters No update until now? Nothing on the next steps, no timelines. Very very poor experience @bookmyshow_sup.

[Tanmay Srivastava @tanmay_writes]

@bookmyshow_sup @bookmyshow What the app says vs what the support does? @bookmyshow @bookmyshow_sup you marked the issue resolved without doing anything about the issue. No action items, no timelines @fafsters really shocking state of affairs here sir. This is how support runs at a top brand?

[Tanmay Srivastava @tanmay_writes]

@AmazonHelp @amazonIN @AmazonHelp let this be on record that your customer care told that you are not responsible for any cancelation or customer complaints but are only there to gain profits from customer booking through your platform. Sick mentality.
@consumerforum_ pls take note.

[Tanmay Srivastava @tanmay_writes]

@amazonIN @makemytrip Update: have been unable to connect with Customer care post this comment. Top notch customer experience @makemytripcare. No customer -> No customer complaints. @amazonIN @AmazonHelp has not even replied neither connected.

[Tanmay Srivastava @tanmay_writes]

@makemytripcare Shared via DM. Had already raised this multiple times via customer care contact. Really sorry state of affairs this.

[Tanmay Srivastava @tanmay_writes]

@cards_uni The fact that no one from your team has yet reached out tells a lot about the customer experience you are aiming for @powerup_money @cards_uni

[Tanmay Srivastava @tanmay_writes]

@socialepfo @epfoaindia Please help me with a timeline atleast @epfoaindia.

[Tanmay Srivastava @tanmay_writes]

@UmangDaydreamer Lol!
Now you know the level of journalism in the country.