Tanya King

[Tanya King @Tanyabam24]

@rtenews any way you could shed some light on the passport office crisis that is occurring at the moment. People are desperate for help with overdue/urgent applications and with no avenue to communicate. Check out @PassportIRL tweets.

[Aisling Bouketta @aislingmc05]

@Tanyabam24 @PassportIRL @simoncoveney I tweeted him last week & @rtenews and commented with a request on @MichealMartinTD Facebook not a single reply! No reply either to the complaints procedure! Absolute farce! I’ve never in my life felt the need to reach out to a minister & Taoiseach! Very let down!

[Tanya King @Tanyabam24]

@aislingmc05 @simoncoveney @PassportIRL @rtenews In the exact same boat…no way to contact…application 30 days overdue. Surely something needs to be done and it cannot go on like this! Have contacted my local TD but even he is struggling to contact anyone…shocking!

[Aisling Bouketta @aislingmc05]

@simoncoveney @PassportIRL @rtenews Disaster! Adult passports issued and arriving in record time & childrens waiting months! Could resources from the adults side which appears to be working well be sent to childrens to get through the backlog! It’s not good enough!

[Tanya King @Tanyabam24]

@PassportIRL @simoncoveney I’m sorry but not helpful as impossible to get through on phone or webchat…I have tried literally hundreds of times! We need a better system.. please do something! At least in the UK they have a callback service and upgrade system for overdue applicants with travel booked?

[Tanya King @Tanyabam24]

@PassportIRL Childs passport is 30 days over-due, status still processing. 2 weeks trying and cannot get through on the phone and web-chat is never green. WHAT DO I DO? We need to travel and this is getting ridiculous.@simoncoveney can you help improve communications, please!

[Tanya King @Tanyabam24]

@Mosafo87 @passportwaiting Would you mind explaining how you contacted your MP-phone/email? I'm at my wits end trying to get my childs 1st passport.

[Tanya King @Tanyabam24]

@PassportIRL I applied in Feb for my baby’s first passport..all docs received and due date was 21April but still ‘processing’. Cannot get any further info when I call. We need it to travel next week-what do I do?

[Tanya King @Tanyabam24]

@HM_Passport waiting for my baby’s passport over 10weeks! Impossible to talk to anyone who can give any info if docs have been received or linked. When finally get through to speak to someone they need to ‘transfer’ to a manager which then cuts me off! Shambles

[Tanya King @Tanyabam24]

@easyJet Flight to Italy cancelled tomorrow. No option to request a refund online which would make it much easier for us and for your staff who are obviously overwhelmed with queries! Your phones and online chat are always busy. Can you please process my refund-have DM'd you.

[Tanya King @Tanyabam24]

@easyJet @knuttucks Having the exact same problem. We were meant to fly on Wed to Italy. Flight is cancelled so want a refund. No option in 'Manage my booking'. Noone answering calls. Online messenger not working either. WHY CAN'T I DO IT ON 'MANAGE MY BOOKING'??? FYI even Ryanair allow this!!

[Tanya King @Tanyabam24]

Think my account was hacked so apologies for any weird messages over the past few days everyone. Should be ok now :)

[Tanya King @Tanyabam24]

@Kodaline @thesodafactory..sweet as.. How do we get tickets???!! 😁

[Tanya King @Tanyabam24]

@Kodaline @thesodafactory via @rousesocial

[Tanya King @Tanyabam24]

Finally made it on here- is going to take a while to figure this thing out- I guess you put some @'s in front of stuff! :)