DGCA rules say:
✈️ If airline cancels, passenger must get full refund, incl. all charges.
Why is Flipkart keeping ₹1099?
I’m a student. This delay is unfair and financially painful.
@MoCA_GoI @ConsumerComIndia @jagograhakjago please help. #RefundIssue (2/2)
@flipkartsupport@IndiGo6E@DGCAIndia
My IndiGo flight (PNR: BY9DSE) was cancelled. IndiGo confirmed full refund sent to Flipkart.
Flipkart kept ₹1099 as a “convenience fee.”
I’m outside India—“We’ll call you” isn’t a solution. I need a clear, written answer.(1/2)
As per DGCA rules:
✈️ If airline cancels, full refund incl. all fees must be given to passenger.
Why is Flipkart keeping ₹1099?
@MoCA_GoI @ConsumerComIndia @jagograhakjago
I’m a student. Please intervene. #RefundIssue#AirSewa#FlipkartTravel
(2/2)
@flipkartsupport@IndiGo6E@DGCAIndia
My IndiGo flight (PNR: BY9DSE) was cancelled. IndiGo confirmed full refund was sent to Flipkart.
But Flipkart deducted ₹1099 as a “convenience fee.” I didn’t travel. Flight never happened.
No one is responding. Need urgent help. (1/2)
But Flipkart refunded me less ₹1099, claiming it as a fee.
As per DGCA guidelines:
✈️ If a flight is cancelled by the airline, the passenger is entitled to a full refund without deductions.
Is this deduction legal? Please intervene. #RefundIssue (2/2)
@flipkartsupport@IndiGo6E@DGCAIndia
I booked an IndiGo flight via Flipkart (PNR: BY9DSE), which was cancelled by the airline. IndiGo confirmed to me (via AirSewa complaint) that the full refund was processed to Flipkart.(1/2)
@FlipkartSupport I’ve filed a complaint on @AirSevaPortal against the ₹1,099 convenience fee deducted from my cancelled IndiGo flight refund (PNR: BY9DSE). This goes against DGCA guidelines as the flight was cancelled by the airline. Please resolve this urgently. #RefundIssue
@FlipkartSupport This is the 3rd (or whichever) time I’ve received the same copy-paste reply. My ₹1,099 is still missing for cancelled IndiGo flight (PNR: BY9DSE). I’m a medical student abroad. Please stop stalling and resolve it. @DGCAIndia please take note.
#RefundIssue
@IndiGo6E@FlipkartSupport My cancelled flight (PNR: BY9DSE) refund was ₹15,824 instead of ₹16,923. ₹1,099 was deducted without reason. I’m a medical student abroad—this matters. Filed complaint with @DGCAIndia but no help yet. Please resolve!
#RefundIssue#IndiGo#Flipkart
@FlipkartSupport I paid ₹16,923 for an IndiGo flight. IndiGo cancelled it, not me — yet you’re deducting ₹1,099 as “convenience fee”? DGCA rules mandate full refund if airline cancels. 24hrs, no response. @DGCAIndia please look into this. I want my full ₹16,923 back.
@FlipkartSupport This is unacceptable. I paid ₹16,923 for an IndiGo flight via Flipkart. IndiGo cancelled it, not me — yet you’re deducting ₹1,099 as a “convenience fee”? DGCA clearly says full refund if airline cancels. Stop looting. I want my full ₹16,923 back.