Very disappointed in @VirginVoyages A group of us have booked our first cruise for my 50th birthday, but cannot access via our booking reference. Reported to customer service & have been completed ignored 😡 Disgusting service considering we are new customers! @VirginVoyages
@emiratesholsuk@emirates Such a shame that Emirates Holidays are running our Dubai hols because they did not correctly confirm the half-board premium upgrade that I paid EXTRA to book & now we are paying AGAIN in resort because they cannot swiftly resolve!
@leighanna_slays @WalthamForestCo@PeabodyLDN Exactly what we were repeatedly told by @PeabodyLDN in exactly those conditions - no balcony, no garden and very overcrowded. Ours was a new build when we moved in and damp and mould began within months! They simply don’t care 😤😠
More nonsense from @PeabodyLDN We are meant to be priority applicants yet have heard nothing about this Housing Jigsaw - let alone by the end of Nov. Cannot log-in, cannot bid, still living overcrowded in rising damp & mould 😡
I was so impressed with @Apple Stratford Westfield today. I took my daughter to get her Iphone fixed and they had a @BritishSignBSL interpreter there to assist her. I think all retail establishments should follow suit. I was a happy mum today, so was my daughter
Can’t even get a simple letter from @PeabodyLDN It’s bad enough living in a damp & mouldy overcrowded home with 3 children but (despite numerous requests to various people including customer service) I cannot get a letter to prove my 15 years+ tenancy! 😡
Where do you turn @tomcopley@MayorofLondon when your council @GracieMaeW has you in a false AHR category which they never EVER place homes in & they just disregard complaints & ignore the needs of your disabled child & children living in damp & overcrowding?
@MotabilityOps Thank you Molly. It was finally towed to our local Nissan branch for repair today - 4 days since the breakdown but at least we know where our car actually is now!
Our @MotabilityOps car broke down on Thursday & @TheRAC_UK towed it away. It still has not arrived at the @NissanUK garage & no-one @TheRAC_UK can seem to tell us where it is??!!
Very poor show from @Europcar_UK who cannot seem to provide a courtesy car for us via @MotabilityOps Rude customer service and cannot talk to branches directly. Looks like our disabled child (& children) are set to have a very boring half-term stuck indoors.
10 days & still without a fridge freezer with 3 children at home. Held for as long as I could - over 1/2 hour again for the @DandG_UK Order Team to ignore the call. Haven’t spoken to them once! Emails also ignored. Options given are inappropriate. Beyond frustrated! 😡
Sorry Will but I am not convinced! 6 people in your @DandG_UK product replacement team have put the phone down on us between Friday and today and apparently they are the ONLY team that can help with our query. I have 3 young children including a disabled child and still no help!
Currently without a fridge freezer due to complete breakdown. Have a very reasonable request for @DandG_UK but have had the phone literally put down on me 6 times on Friday and again today! Disgusting customer service for a long-standing customer with young children.
@HotpointUK @DandG_UK @HotpointUK You have just replied to my frustrated message via different means and used the age-old excuse of “the engineer did show up but there was no reply”. This is absolutely not true & a very disappointing response!!! @HotpointUK 😡
Severely delayed hen celebrations for @xzoeh due to 45 minute wait to check-in @StMartinsLDN Should’ve been in our room at 3pm 😠 Very disappointed. A free glass of champagne is simply not good enough for this standard of hotel 😐
Fantastic Puberty & Menstrual Cycle workshop by @N_C_D_P for our Year 6 pupils @CoppermillSch this week. Fitted in perfectly with PSHRE week - very informative & interactive. We’ll be booking this yearly to tie-in with our curriculum. Highly recommended!