ordered a fridge freezer from @Argos_Online an paid for it to be delivered yesterday as mine has broken. All my food was over my kitchen waiting for me to transfer it to the new one when it came, they were meant to be removing my old one which I also paid for them to do.
@Argos_Online @ArgosHelper Not only was it not taken away, the one I ordered was not delivered as it should have been. I can't get through to anyone at argos as apparently my order number is
@Argos_Online Still I have had no email to confirm the order cancellation or refund information. I tried to called them back this morning but now my order number isn't working and I cannot speak to someone without an order number which clearly I have one but it's now not working?
@Argos_Online and told me that it's "not possible to book a delivery slot" obviously it is.
I then spoke to a "manager" who told me that I would have my freezer delivered on Saturday (no good to me) she asked me if I would like her to cancel my order to which I told her yes.
@Argos_Online I told her that I had paid for it to be delivered on 16/10 between 2 and 6. She said that couldn't have been possible (even though I have an email to prove it) she told me that she believed what her colleague was saying about the text message being sent to me
5.40pm an no sign/phone call to state that the fridge freezer was on it's way.I contacted argos on the live chat,to be told by "LIV"
"Unfortunately we can not deliver your fridge freezer until Saturday" told me that a text message was sent to my phone (it absolutely was not)
Watching from my window- the wonderful @davidlmearns and his crew returning to dock after searching for Nicola Faith! Good Luck, you're doing an amazing job. Let's get some closure for the families 💙💙💙🙏🤞#findNicolaFaith