A Tax Partner at BDO, the largest international network of accountants focussed on the mid market. And a United fan (There is only one). All views are my own.
@British_Airways we want to change an outbound flight. Price has gone up and no problem paying the additional amount. But BA want to charge us for a new round ticket (so increase in return leg as well). Feels wrong and a change having been a customer over the last 24 months
@British_Airways how are we meant to speak to anyone to change flights which needs to happen asap. We cannot get through on the silver/gold numbers (auto message and then hangs up).
I am beginning to wonder if Starbucks want my custom. The relaunched app is awful, the tills keep breaking so they have to close the store and the social media customer relations team appears non-existent @StarbucksUK
@Mrs_Carter2020 @Ocado We are existing customers. Have been for years. Yes getting your old weekly slot is a challenge and has been for us. These are challenging times for all. Ocado deserve some credit, even if it is not perfection
@Ocado We think you have done a stunning and impressive job during these trying times for everyone. Keep it up - we understand the substitutions and missing items - and are thankful for your efforts.
@British_Airways I am at jfk. The ba staff cannot help tonight. Why did you move me unilaterally when it must be obvious I am travelling with my family. We have a ba household avios account. Really p with you on this
@British_Airways flight BA0178 (jfk to lhr) on Saturday 5 January. My wife and two daughters are in seats 34D, 34F and 34G on this flight. I appear to be 35K (I thought I had moved to 34E). If possible, please can you move me to 34 E so that we can sit together as a family.thanks
@Fly_Norwegian please reply to my request via your web site sent to you on the night of 2 December. The text starts as follows Our flight from Ivalo to Helsinki (D8153) was delayed.
This meant we could not make our connection to the D8370 departing at 17:00 to LGW....
@SadiqKhan as a resident of Westminster living by Marble Arch I applaud the decision to not pedestrianise Oxford St. The knock on effect to the local residents would have been very bad.
@British_Airways I have a iPad mini and have downloaded the ba app for iPods. I cannot get to a return flight ! Is this a user issue (me) or a tech issue?