Hello. To apply for a contactless / Oyster refund, please create or go on to your account: https://t.co/5AKsyySZwR. Please ensure that you add the card that you wish to claim against. When applying for a refund go on to 'View my contactless / Oyster cards' and under Card management you can select 'Contact us about this card' and log all details. The team will then look into this and assist. You can also call our helpdesk line on 0343 222 1234 open from 08:00-20:00 Monday to Friday and 09:00-17:30 Saturday to Sunday. Thanks, <PC.
@StaySafeLondon Hi, I couldn't find stop A on the Holloway Road. Can you please confirm the location or the routes that serve it and direction of travel? Thanks, TA
@Renaldo691360 Hi Ninja, thanks for getting in touch and letting us know about this. I have passed your feedback on to the station Area Manager and asked them to get this looked into. SW.
@jackfifield Hi Jack, thanks for getting in touch and letting us know about this. I have passed your feedback onto the Elizabeth Line Team and they will get this looked into. SW.
Planning to cycle through the West End? 🚲
Cycling is no longer permitted on the traffic-free section of Oxford Street between Orchard Street and Great Portland Street. We will maintain an active presence of enforcement officers.
You can continue your journey using the surrounding highway network and choose an alternative route from the nearby streets that remain open.
Plan your journey using our London cycling map to find accessible cycle routes, as well as Santander Cycles docking stations: https://t.co/kRcZ3Iao7g
@LouDePuebla Hi Loulou, thanks for getting in touch. We have not been notified of any issues on the District line or at Westminster station. https://t.co/DCSaEYU7ww
I will message the Rail Control Centre to ask for any updates. SW.
Oxford Street is becoming traffic-free 🚶♂
From Monday 26 October, the section between Orchard Street and Great Portland Street will be traffic-free.
All traffic will be diverted from the evening of Sunday 25 October 🚗🚲🚌
Check your journey before you travel: https://t.co/FibFqdQ3PO
@bert_jaya Hi Bert, thanks for getting in touch and for taking the time to send your thanks to our staff member. I have passed this on to the station Area Manager and they will let the staff know. Thanks, SW.
@rosengeorgiou90 Hi, thanks for getting in touch and letting us know about this. I will pass a message to the station Area Manager to make them aware and ask them to get this dealt with. Thanks, SW.
@Jordehh_P Hi Jordan, thanks for getting in touch and sorry to hear about this. I have passed your feedback onto our Buses Team. They will contact the Bus Operator to get this looked into. SW.
@MrsJujujacko Hi Julie, thanks for getting in touch. We do not have a date for this available here. You can send an enquiry to our Elizabeth Line Team at https://t.co/BJtNF7Tweb. They will look into this and get back to you. SW.
@Exarmydadof4 Hi Will, thanks for getting in touch. There is a diversion in place on the route 106 due to an emergency services incident. https://t.co/MGXnREYvsZ
You can check the TfL Go App. for live bus arrivals. https://t.co/FpGmQc7zaP
SW.
@dannyingham1989 Hi, thanks for getting in touch and sorry for any disruption to your journey. There are severe delays while we deal with a customer incident at Willesden Junction. https://t.co/tnAfv5VMP3
SW.
Contraflow on the A41 flyover from Friday 30 October ⚠️
As part of refurbishment works on the A41 Brent Cross Flyover, we will carry out essential safety works that will affect traffic and road space in the area.
A contraflow system will begin on the A41 flyover on Friday 30 October 2026. Traffic will continue to run in both directions, but with reduced road space.
Plan your journey ahead of time and check before you travel: https://t.co/u1h9Mqwofy
@EmperorEllz Hi, thanks for getting in touch. There is currently a good service on the London Cable car between North Greenwich and Royal Victoria. https://t.co/1UmcUhSpup
SW.
@BrankinFamily Hi, thanks for your message, please go to Paddington station where you can get step free access and assistance for your onward journey to Heathrow Terminal 2.