@bookingcom 16 days since you cancelled my taxi in Paris due to a system error. Consistently told the refund would be paid within 5 days and I'm sick of phoning, filling in forms and providing evidence for your mistake. Just refund it already. Terrible service!
@bookingcom I changed the time on my taxi booking in Paris for July, was informed there would be a Β£2:50 reduction in the ~Β£50 I've paid due to the taxi being earlier in the day. Agreed this and now my booking is showing as cancelled. Received Β£2.50 but you've kept the rest.