tim brennan

Enjoying music, food, family and friends.

[tim brennan @tbrenn]

@verymarkm @AmericanAir Yes happens to me all the time. Just happened this week. It’s difficult to remain loyal given almost every flight requires a connection and American is at the bottom of performance stats. Their best days are many years behind them. The former CCO really screwed up

[tim brennan @tbrenn]

@fahertybrashop why can’t you provide my order numbers, tracking or records of my orders? Worst shopping experience I have ever had and horrible customer service. My first and last time shopping with you

[tim brennan @tbrenn]

@Chicago_History @MetroChicago Metallica
The Clash
Lucero
Wilco

[tim brennan @tbrenn]

@Uber @Uber_Support are others out there having high cancellation rates with #Uber I have been experiencing almost 50% cancel rate on #Uber with a passenger rating in the mid 4.9 range

[tim brennan @tbrenn]

@Chicago_History @MetroChicago Metallica

[tim brennan @tbrenn]

@ChaseSupport you have taken more money out of my account than you had permission to take. It has yet to be returned. Based upon the amount taken, this is a class 3 felony in Illinois. Pretty serious stuff

[tim brennan @tbrenn]

@ChaseSupport where is my money? You sent a recipient two transactions when I only permissioned you for 1. I would like my money back.

[tim brennan @tbrenn]

@ChaseSupport Where is the extra money that you took out of my account and when will I get the money back that you stole? @ChaseSupport

[tim brennan @tbrenn]

@BradBiggs The Jimbo Covert draft was the pick that turned the fortunes for the bears. This will do the same. It ain’t sexy or glamorous….but it’s the smart thing to do.

[tim brennan @tbrenn]

@AmericanAir He told me to run fast and come back if I missed. This was not a weather delay, it was an AA service delay. So bad on his part. I was first off the plane. Ryan could not have been less pleasant or meaner if he tried

[tim brennan @tbrenn]

@AmericanAir on AA 2157 DFW ORD. First class FA is amazing. He is pure gold. PFB’s, multiple snack runs, mints to finish. This is the best I have seen in the past 2 years. Well done #amazingservice #customerexperience #americanairlines

[tim brennan @tbrenn]

@AmericanAir well done once again. I am on 2892 ORD PBI. Pre flight beverages, caprese salad and an amazing FA up front. Have not caught her name but outstanding service. Thank you! #service #grateful #AmericanAirlines #CustomerSatisfaction #CustomerSatisfaction

[tim brennan @tbrenn]

@paytonsun #lionforlife #stviator would expect nothing less from a Lion

[tim brennan @tbrenn]

@BarronWheelbar1 Was a $55 ride to the airport

[tim brennan @tbrenn]

@Uber_Support 10/25 7:00am central. Prescheuled airport rides cannot cancel. I will not be able to trust Uber I travel 2 times a week

[tim brennan @tbrenn]

@Uber_Support @Uber how can a pre scheduled ride be canceled by 2 drivers? Trying to catch a flight and now no driver can be found!! I prescheduled and had 2 on way??? Now nothing

[tim brennan @tbrenn]

@MBonvoyAssist Sent

[tim brennan @tbrenn]

@MarriottBonvoy @MBonvoyAssist @ACHotels what a joke. Call the front desk ask do you have umbrellas for guests to use no you have to purchase really? @MarriottBonvoy is the absolute bottom of the barrel #bonvoy #goldstatus #CustomerService #customerexperience

[tim brennan @tbrenn]

@MBonvoyAssist Sure

[tim brennan @tbrenn]

@AmericanAir Thank you, please do. One had a sparkly face mask. I didn’t catch their names, sorry

[tim brennan @tbrenn]

@AmericanAir have to give huge props to #AmericanAirlines for amazing service on Tuesday ORD to LGA Monday weather issues had to make Tuesday meeting Tuesday gate agent of 544 took great care of me #executiveplatinum it matters when it matters #grateful 🤞for CK