N Dee

[N Dee @teamdawdee]

#tescoclubcard @Tesco has anyone received a response from Tesco regarding not being able to convert the vouchers as partner sites were not working?

[N Dee @teamdawdee]

@British_Airways everyone now has to take time and energy to go and claim for their luggage which you knew they were never going to receive.

[N Dee @teamdawdee]

@British_Airways No transport arranged to the hotel and back to the airport for the cancelled flight to Manchester yesterday. You refused to allow any passengers to take their luggage to the hotel. Flight landed in Manchester and you didn't load their luggage, well done BA!

[N Dee @teamdawdee]

@British_Airways They all spent hours phoning around to arrange taxis from the hotel that they were abandoned at. In our experience when this has previously happened with TUI, they have always arranged for a coach to drop us off and then collect us. I would have expected the same!

[N Dee @teamdawdee]

@British_Airways Husband's flight has been cancelled until tomorrow, BA arranged accommodation,however no transfers there or back to the airport. It's an early flight, the tube opens too late & there are no taxi firms who are able to take him or his colleagues back to the airport

[N Dee @teamdawdee]

@HumaxUK My father returned a box as per your returns policy three weeks ago,yet still no refund. The box has been received by yourselves but every day he is told to keep checking with the warehouse. Why is he responsible for this,can you advise when the refund will be processed.

[N Dee @teamdawdee]

@TUIUK 2. Then through to departures. It's not a large airport so it didn't take long for everyone to realise that they had been lied to, and there wasn't anyone providing the vouchers.

[N Dee @teamdawdee]

@TUIUK @TUIGroup @TUIUKPR flight delayed by 6 hours, received an email to say we will be given vouchers at the airport. TUI rep said we will be given them when we go through passport control, no one to give vouchers @ did (sal) airport

[N Dee @teamdawdee]

@TUIUK Hi Chris, yes, everyone checked in, then had to make their way to security. Before I went through security, I asked the TUI rep, who was at the airport where we got the food vouchers. He said that we would get them when we went through security.After security was passport control

[N Dee @teamdawdee]

@TUIUK Hi Rebecca, no we didn't. We received an email to say that we needed to keep our receipts and then make a claim, however, most had already bought food and chucked away their receipts by the time the email was sent, including ourselves.

[N Dee @teamdawdee]

@TUIUK @TUIGroup @TUIUKPR can you please reply

[N Dee @teamdawdee]

Really glad we paid to pre book a window seat with @TUIUK only for the plane to be changed. Looking forward to the views.

[N Dee @teamdawdee]

Avoid @ZARA in the Trafford centre like the plague. Queues to the back of the store, cashier's moving a slow as snails and no managers in sight when the cashiers need them. You'd expect this to be a result of Christmas, however it's exactly the same every time you go in.

[N Dee @teamdawdee]

@Ricky11782642 @TUIUK Three holidays with TUI this year, all delayed. Another in December to Cape Verde, judging by the amount of complaints I've been reading the past few months,they have constantly been delayed too, I can't wait. In comparison,two holidays with Jet2, and both set off on time 🤔

[N Dee @teamdawdee]

@TUIUK flight TOM2658 to Rhodes cancelled. We have been taken to a hotel with no communication other than an email saying the airline are working on an estimated time of departure tomorrow. When will we find out what time we will fly?

[N Dee @teamdawdee]

@Ricky11782642 @TUIUK Well surprise surprise, we are now on our way home and what's delayed, yet another TUI flight we are due to board.

[N Dee @teamdawdee]

@TUIUK Luigha, the above is words, and no actual substance. What further information are you going to contact me about? I sent this on Saturday. We are now in Rhodes, a day later than expected because of your staffing issues.

[N Dee @teamdawdee]

@TUIUK @TUIGroup @TUIUKPR I would hope you knew hours ago that the plane didn't have any fuel in it, or luggage on board. Although given the amount of people who are saying you have flown them to destinations and not given them their luggage, I don't know now.

[N Dee @teamdawdee]

@TUIUK @TUIGroup @TUIUKPR flight "delayed" for over 14 hours, rearranged flight which should have left at 7.30am is now delayed AGAIN, first excuse, staff boarding, second excuse, waiting for dispatch staff, new excuse, fuelling and loading our luggage.

[N Dee @teamdawdee]

@TUIGroup @TUIUK @TUIUKPR #cancelled #tui #cancelledflight