@TK_HelpDesk I would like to be able to DM to work with you to provide more information on my situation. I only booked through you and never reached to another party for any booking related tasks. Thanks!
@TK_HelpDesk@TurkishAirlines I asked for refund of my original booking because I was being asked $700+ for same flight for which I could have just added $206 on my original booking cost if I was going to book myself. #5
@TK_HelpDesk on march 31, I was told by an agent that he was going to move our flight to april 2 with a difference of $290. I received an e-mail from united, the partner airlines the agent tried to book flight from MCI to IST. Somehow my ticket was not booked #1
@united I changed a flight from 31st to 2nd, now my flight is not reserved even though I got confirmation email. I moved out of apartment to fly tomorrow and I don't have a flight. And, talking to agent is a waiting game. Flying is never stress-free :/
@united I would have acted earlier if I had gotten correct communication in the first place. I got confirmation email and thought I was all set. Talking to the agent, my flight is not confirmed which is not obvious on flight lookup in app.
@TK_HelpDesk@TurkishAirlines Since talking to agents did not work, I am taking help of twitter now. Please help us get to Turkey. We're frustrated with the situation and we hope and trust that we will be treated fairly and will be able to travel to turkey soon #4
@TK_HelpDesk@TurkishAirlines The agent I talked to on 30 March told us that he was going to convert ticket so we do not get no-show charge and today another agent told me we are going to be charged for no-show on 31 March if I ask for refund. How's this fair #3
@TK_HelpDesk@TurkishAirlines After several hours of calling more than 4 agents today to figure out the situation, I gave up & asked for a refund & I was told I would only get $34. This is so frustrating. I was supposed to fly from Kansas City, USA to Istanbul 7 hours from now #2
@TK_HelpDesk on march 31, I was told by an agent that he was going to move our flight to april 2 with a difference of $290. I received an e-mail from united, the partner airlines the agent tried to book flight from MCI to IST. Somehow my ticket was not booked #1
@SingaporeAir I was booking a flight, credit card transaction "went through" but my flight reservation was unsuccessful. I've been trying to reach CS in Houston@USA for hours and can't reach anyone. What's the solution here?
@SingaporeAir I received notification from my card provider saying a transaction with Singapore Airlines occurred but I did not receive confirmation e-mail. I did receive an e-mail to "Complete Your Booking" with my selected flight schedule. I can DM if that's easy.