How can @AxisBank close my complaint without providing any explanation?
Closing the complaint without answering these serious concerns is unacceptable.I want a clear explanation of how my data was compromised and what action AxisBank has taken regarding the fraudulent transaction
@HujajNisar13278@AxisBank This is not just about ₹20,500. The fact that the scammer had access to such detailed information is alarming. A thorough investigation is needed, and if fraud is confirmed, the amount should be refunded to the cardholder at the earliest
@AxisBank Yesterday I received a call from fraudsters who knew my card details. They pretended to help convert a payment to EMI, guided me through the app, and stole ₹20500.29 from my credit card. Complaint reference [SAK00003884831]. This is very concerning. #AxisBankFraud”
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