@Finnair You lost our suitcases with all of our cold gear in it, whilst in Lapland which is currently -11 so we are stuck in the cabin, shaping up to be one of the worst airline experiences ever. Well done Finnair
@pmac__@Finnair Just wait until you get to Lapland, to then get a message saying they’ve lost your luggage and to make a claim after the staff told us explicitly that our luggage would be transferred to the new plane after our old flight got cancelled, because that’s what happened to us.